Nuremburg Airport

Not Verified | Having walked up and down several flights of stairs, and then left standing on them, to get to Passport control. If any accident had happened, we would have been stuck on the stairs. Health and safety measures need to be examined there. Passport control at this airport was extremely slow. Queues of people, with no toilet facilities was very disappointing. They need to get their act together.

✅ Trip Verified | After a pleasant stay in Leipzig I travelled to Nuremberg for my flight home to the UK, I arrived at security at Nuremberg Airport and placed all my items into a tray as directed. Then had the misfortune to meet the most rude, obnoxious and officious female member of staff I’ve ever met, anywhere in the world. She was barking orders at everyone in supposed English. Problem is she was using the wrong words and was confusing everyone. Shouted at me to remove a jacket, when it was already in the tray. Actually meant “jumper”. Was very aggressive to everyone and needs to learn some manners, and retraining at the very least. Needs supervision as she obviously has a big problem. Would not recommend Nuremberg airport to anybody

✅ Trip Verified | Nuremberg is an amazingly convenient and fast airport. You get there easily by public transportation, from the metro station to check in it’s not even one minute walking, and you can be at your gate within 15 minutes of arriving. Baggage delivery is quick, mostly your baggage is already at the conveyor belt when you get there.

✅ Trip Verified | Extremely ignorant staff particularly a female on the gate. She was the cause of patient passengers awaiting an explanation becoming upset and feeling mistreated. She waved her finger in one person's face. She 'shoed' another passenger away with both her hands. She stood with her arms folded grinning. Her manner is appalling and perhaps would be more suited in a prison. The gentleman on the desk downstairs however was the complete opposite. He was understanding and compassionate. The row of employees downstairs knew who I meant when we mentioned this female to them. 'It is not the first time' was one comment. Another passenger has witnessed her vile behaviour on a previous trip. This one employee is the reason I will never return to Nuremberg airport. The security process was good. The food was very poor. No warm food just sandwiches and pretzels. The airport was clean. Transport to the city was quick and easy.

❎ Not Verified | Public transportation to and from the airport is great. Easy access to the city center and local attractions. However, the employee’s that work at the gates are by far the rudest I have ever encountered as a traveler. If the job is that stressful then maybe customer service is not for them. Carrying on a personal conversation while passengers are trying to ask questions about the gate or delay times of a flight is probably not the right thing to do.

✅ Verified Review | It always a good experience to fly from / to Nuremberg airport, because you have short ways. It is connected with the metroline U2 so you are in 15 minutes at the city centre. You can eat some local stuff. The staff is friendly and helpful. The most important to the end - WI-FI is free.

Update to the review 5 years earlier: Since more than one year the new security check between the Terminal 1 and the Terminal 2 is now in operation and has improved the security check in respect of speed and capacity. Since I had some flights last year to Turkey I have unfortunately to confirm that the passport check at Nuremberg airport is a nuisance. It was opened late and the waiting area in front of the check is small and uncomfortable. The check is slow and the personel at the check can easily improve in friendliness and speed. Since most flights to/from Nuremberg are in the Schengen area, this is a minor item. In summary: the airport is still efficient and fast. Security check improved, passport control has room to be improved.

It's always very relaxing to fly from / to Nuremberg. It's a really small airport, but everything works so easy and uncomplicated. You can get there easily by train (a subway station is directly in front of the entrance) or by car (you can park just 1 min walk away), check-in is very fast and boarding, too. There is no shopping and not that many food options, but when you just want to get relaxed and easy from A to B, it's perfect. And the staff are nice, too - even the security staff is always good-humored. More airlines should use this airport.

Due to the relatively low number of flights planes don't have to wait circling around in the air or on the tarmac. The airport itself is perfectly connected to the inner city and the central station (trains from there take you to Munich Würzburg and Regensburg in about 1 hour to Frankfurt and Stuttgart in 2 hours) by a 12 minutes metro ride. Passport and security checks as well as baggage handling are a breeze. Staff is very friendly and helpful.

Very traveller oriented and conveniently laid out airport. Short check-in times and quick check-out possible. Glad it is my home airport even if long term destinations need changing at another larger airports like Frankfurt or Munich. Highly recommended!