Nice Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 117 reviews
3/10
No Skytrax Rating
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2/10

"Airport staff rude and unprofessional"

(United Kingdom)

Trip Verified | Airport staff at the departure gate rude and unprofessional. The airport is clearly not managed very well as there were queues and bottle necks at pretty much all stages of the check in and boarding process but the we were particularly unimpressed by the behaviour of the staff at the departure gate who were quite rude and unprofessional. This is a shame as the airport itself could be quite nice and is situated in a great area and could potentially be an excellent gate to the South of France if only the staff were better trained and behaving in a more professional and welcoming way.
Experience At AirportDeparture Only
Date VisitJune 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"very poor passport control management"

(United States)

Trip Verified | It is amazing that a tourist airport would want to leave their customers, who are otherwise enchanted by Nice and environs, with a bitter taste due to very poor passport control management. Oh, there are four pristine, unused, idle biometric machines. I have been to over 82 international airports.
Experience At AirportDeparture Only
Date VisitMay 2023
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"it’s oppressive and unbreathable"

(United Kingdom)

Not Verified | Terminal 1 seems to have no ventilation whatsoever in the departures hall. I cannot imagine what this place must be like in high summer but in a May evening it’s oppressive and unbreathable. If you need to sit down to cool off, forget it. The seating is woefully designed to provide inadequate capacity. The tannoy announcements are incomprehensible because of poor acoustics. This place needs to be torn down:
Experience At AirportDeparture Only
Date VisitMay 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"most impolite staff"

(France)

Trip Verified | The most impolite staff I've ever had the chance to meet. Information point staff from terminal 1 was impolite and very mean to me. There was no queue and she told me I was wasting her time by asking if Iberia was leaving from terminal 1 or 2.
Experience At AirportArrival and Departure
Date VisitApril 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"huge queue to get through passport control"

(United Kingdom)

Not Verified | Chaotic, queued to bag drop, took so long there that cabin bag security was a doddle, plain sailing, but huge queue to get through passport control. Maybe some Brexit based protocol being employed but nearly missed our flight, despite getting there more than 2 hours early.
Experience At AirportDeparture Only
Date VisitJuly 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"Post COVID this is a disgrace"

(United Kingdom)

Not Verified | The state of the women's toilets are disgusting. The worst public toilets we've seen in decades. Flies hanging around the toilet bowl. The smell of urine obvious as you came down the stairs before entering. Shameful ! Post COVID this is a disgrace.
Experience At AirportDeparture Only
Date VisitJuly 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Utter chaos"

(United Kingdom)

Not Verified | Utter chaos, didn't know my flight was at terminal 1 so had to scramble from T1 to T2 with pretty much no sign posts. Had to ask people for directions. Very cramped airport with buses taking to the planes. I will avoid if I can!
Experience At AirportDeparture Only
Date VisitJune 2022
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"We were queuing for hours"

(United Kingdom)

Not Verified | Nice airport was awful. We were queuing for hours to get through passport control - there were many booths but only 1 was manned for non EU passengers. I was there with my 85 year old Mum and my pregnant daughter. After over an hour my mum complained to a member of staff who said they didn’t realise my daughter is pregnant and let us through.
Experience At AirportArrival Only
Date VisitJune 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"the most chaotic airport I have ever experienced"

(Denmark)

Trip Verified | Nice Airport is the most chaotic airport I have ever experienced. From lacking signs at the trains/busses in-between terminals, announcements in French only, chaotic queues in front of the check-in, lack of busses to the planes we ended up with a delayed departure of almost 2 hours, which could have been avoided. No wonder that there are everywhere signs telling travelers to behave. I don’t know if this is due to lack of space, staff or attitude but will avoid this airport in the future.
Experience At AirportDeparture Only
Date VisitMay 2022
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
1/10

"Check in staff are rude and unhelpful"

(United States)

Trip Verified | Check in staff are rude and unhelpful. Surprisingly, none of the toilets have seats. This seems appropriate for a bar or whatever, but surely not an airport.
Experience At AirportDeparture Only
Date VisitMay 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no