Nice Airport

Not Verified | Chaotic, queued to bag drop, took so long there that cabin bag security was a doddle, plain sailing, but huge queue to get through passport control. Maybe some Brexit based protocol being employed but nearly missed our flight, despite getting there more than 2 hours early.

Not Verified | The state of the women's toilets are disgusting. The worst public toilets we've seen in decades. Flies hanging around the toilet bowl. The smell of urine obvious as you came down the stairs before entering. Shameful ! Post COVID this is a disgrace.

Not Verified | Utter chaos, didn't know my flight was at terminal 1 so had to scramble from T1 to T2 with pretty much no sign posts. Had to ask people for directions. Very cramped airport with buses taking to the planes. I will avoid if I can!

Not Verified | Nice airport was awful. We were queuing for hours to get through passport control - there were many booths but only 1 was manned for non EU passengers. I was there with my 85 year old Mum and my pregnant daughter. After over an hour my mum complained to a member of staff who said they didn’t realise my daughter is pregnant and let us through.

✅ Trip Verified | Nice Airport is the most chaotic airport I have ever experienced. From lacking signs at the trains/busses in-between terminals, announcements in French only, chaotic queues in front of the check-in, lack of busses to the planes we ended up with a delayed departure of almost 2 hours, which could have been avoided. No wonder that there are everywhere signs telling travelers to behave. I don’t know if this is due to lack of space, staff or attitude but will avoid this airport in the future.

✅ Trip Verified | Check in staff are rude and unhelpful. Surprisingly, none of the toilets have seats. This seems appropriate for a bar or whatever, but surely not an airport.

✅ Trip Verified | I had an Incredible rude check in staff at the British Airways counter in Nice on 16th April 2022. Zero empathy towards me a struggling customer. Second situation happened when we arrived into Nice Terminal 1 on BA0262 13 April where my luggage did not make it on the same flight as me and had to put my details down for delivery. When our luggage arrived at Nice airport the day after and received an email from the AVIA Partner lost and found (British Airways Partner) at 13:14PM informing us that our luggage has now arrived in Nice. After multiple emails back and forth with emphasis on we were strongly expressing that I did not have clothes or shoes to wear and that we only had 3 short days in Monaco, it was vital we received the luggage ASAP, the lady replied “If it is so important why don’t you come and pick it up here at the airport or send your driver to pick it up” despite the fact that a proper delivery address was supplied to them from the very beginning. This has been an appalling experience. It seems customer service is not a thing in Nice Airport and British Airways. From this experience it seems the customer is expected to please the staff and being a paying customer has no merit! It’s a pity reviews are cannot go down to -5 stars because this appalling experience has actually been emotionally challenging for me and I have lost sleep over it!

✅ Trip Verified | Really bad service at security - the trays were piling up. Two security staff were standing doing nothing but talking to each other. I was trying to hold back more trays coming from the xray and asked for help because people had left their empty trays - they actually refused and said that's not their job - so I had to put away other passenger's trays - terrible arrogance - it was term 2, security 6 at 10:45 September 8th.

✅ Trip Verified | Had a fantastic experience. I was really nervous about flying with my violin and had even purchased a ticket with priority boarding to ensure I'd have space in the overhead lockers rather than risk it going into the hold. Airport staff, both at check-in and at the gate were absolutely wonderful. When I mentioned my concerns to check-in staff they warned staff at the gate, and despite the absence of priority boarding due to COVID, the gate staff let me board early on to make sure I would have the space necessary in the lockers for my violin - which was a huge relief. Thank you!

✅ Trip Verified | The airport is divided into two physically separate terminals. International flights depart from terminal two, the new and big one. Security control isn't very efficient and ques can build up easily. There are a lot of shops and restaurants but the stuff they sell is seriously overpriced. There's an efficient tram connection to the city center which cost far less than a taxi. The airport is a great entry point into the south of France if you don't mind some quirks.