Nice Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 120 reviews
3/10
No Skytrax Rating
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7/10

"functional and basic"

(United Kingdom)

Not Verified |   Visited nice airport upon transit to Doha. A very long stopover which I will not do again but couldn't be helped. Landing and disembarking fairly routine and swift. After clearing passport control I was expecting to see a sign where I could wait in the transit area. Only there was no transit area. Just an arrivals lounge and free reign to leave the airport. Airport itself is functional and basic. Nearby hotels are expensive, so if you're only going to be around for a short while, you can try it and slum it on the waiting seats scattered across arrivals. Or not. They are immensely uncomfortable and you'll find other travellers bending their bodies around seats , lying on 4 chairs just to lie flat in the desperate hope of getting some decent shut eye . Information counter closes at 10 so if you land after that you're on your own. Plus side local supermarkets like Lidl are 30 mins walk away if you're put off by food prices inside the airport. All in all an ok airport i guess, not recommended for long layovers. Designated quiet rooms with chairs for resting like they have in Doha would be ideal. Fantastic Mediterranean sea air outside the airport. A solid 7/10 from me.
Experience At AirportTransit
Date VisitJuly 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

"Not going back there"

(United Kingdom)

Trip Verified | Worst Airport in the world, arrived to check in, then security on baggage. Then Passport machine, thought great all good. Walked through Duty Free then a mile long queue to get through to B gate (BA is B gate). Poor shops, nobody could shop or eat unless you had got their 4 hours early. This queue apparently is normal and is called the new 'fast track' what a joke. One person in a box checking passports again! Run to B9, hundreds of people standing there, no way could you board in Groups ... just a free for all. Again with one woman at the gate before you got on the coach to the plane - still coaching you out to the plane. She was checking everyone's passport again. Why haven't they upgraded this system by now and built satellite gates off the main airport? Not going back there.
Experience At AirportArrival Only
Date VisitJune 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

“service is generally pretty French”

(France)

Not Verified | Been living here for 10 years. If you ever park you car in the airport parking, be sure for remove any important items from the car. I have had my car broken into twice in during parking while on business trip. It is simply the worst airport in Europe in regards to parking security, and the airport police are doing anything to help or enforce security. Apart from that, service is generally pretty French, as in none existing.
Experience At AirportArrival Only
Date VisitJune 2024
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"improve the signage when you leave Nice airport"

(United Kingdom)

Not Verified | Please can someone improve the signage when you leave Nice airport to go to the motorway to Monaco. We always end up going round and round roundabouts, looking for the sign to Monaco/Genoa and end up going through parts of Nice and joining the motorway at a later junction. If we take the train to Monaco from St Augustin Station the signage from the airport to the station is inadequate. Please can the airport management arrange to improve the signage to and from the airport to the station and Monaco. One wonders, does anyone care about the customers at Nice Airport? For example, the BA check-in desk is substandard with unfriendly staff. The whole experience at Nice airport is not a pleasant one, If senior staff at Nice airport read this review one wonders if they are bothered to do anything about it! We live in hope!
Experience At AirportArrival and Departure
Date VisitOctober 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"found this altercation, embarrassing and humiliating"

(United Kingdom)

Trip Verified | I was waiting, with my fellow traveller to board my BA flight on September 22nd 2023. We were hoping to have a glass of wine and something to eat at Bellota Bellota where we usually stop. However this time, there was no one to be seen, I and several other travellers waited for 10/15 minutes to no avail. I walked just inside the area to check if there was a notice, computer, till, wines, food etc were all open and unsecured. I turned by the unsecured opening and an enraged and shouting female demanded what I was doing I explained, she said that there was no one to cover for her and that she was entitled to a break. I returned to my seat and this female came 'screaming' over to me, seated with other passengers, asking if I had photographed her as 'I had no right'. I hadn't. I am an older female and found this altercation, embarrassing and humiliating and not up to the high expectations of wonderful Nice Airport. I have been using Nice since you could walk to the plane!
Experience At AirportDeparture Only
Date VisitSeptember 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
1/10

"rude, borderline aggressive staff"

(United Kingdom)

Trip Verified | Appalling airport. Extremely rude, borderline aggressive staff, who throw your stuff around and scream at you for no reason. Passport control is an absolutely joke, they have one officer for the whole non-Schengen area and you have to queue for ages. No proper food or drink - not even water fountains - just a shabby Starbucks once past passport control and it closes at 10pm so if you a late flight you can just go to hell. Toilets are disgusting. Shops - the lady tried to close her shop while I was still in it. Just ignoring me. Rude. At arrival, there is only one vending machine for the tram which means you have to queue hours to get a 1 euro ticket. Couldn't it be done online or on an app, in 2023? Please. No explanation no signage, car rental is located in the most absurd place possible and everyone around is so damn rude, barely speak a word of English and it feels like they're all just out of prison or something. Avoid at all cost this ridiculous airport.
Experience At AirportArrival and Departure
Date VisitAugust 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
2/10

"poor staffing and long queues"

(United Kingdom)

Trip Verified | I can only agree with all of the other reviews regarding poor staffing and long queues. The lack of staff in the baggage drop and the passport control areas meant that I queued for nearly all of the two hours from arriving till my flight, along with hundreds of other people even though I had fast track boarding passes. I hate to think what other people experienced. I witnessed some people walking to the front of the queues and pushing in, using physical intimidation of generally older people to get their way. There was no-one to manage these issues. It was a completely unsatisfactory and unacceptable situation. To have only two people on passport control to deal with hundreds of people is extremely poor. A number of people around me were late for flights or had to ask staff (when available) to help them as they were minutes away from missing a flight. This was the worst experience I have ever had at an airport.
Experience At AirportDeparture Only
Date VisitAugust 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"have never experienced such poor management"

(Australia)

Not Verified | At T2. Checking in was ok and so was security screening. Walked into the departure area and it was filled with a queue for passport control. I set my stopwatch and 53 minutes later was finally through. The 4 biometric readers were out of action so everyone had to use the human inspection method. I have never experienced such poor management.
Experience At AirportDeparture Only
Date VisitJuly 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
2/10

"Rude, chaotic, loses passports!"

(United States)

Trip Verified | Rude, chaotic, loses passports! Nice airport is the worst I've ever seen in all my years of traveling internationally. Do not fly out of there. The staff are rude. The check in counters are nothing but chaos. No airline has their own and we spent 20 min trying to figure out which line we needed. A French woman on our flight even said "c'est ridicule". And even once you find your line, the desk people are disorganized and very slow. At security, a man stands at the conveyor belt, shuffling everyone's stuff into other bins and combining different peoples stuff together. You have to be vigilant to watch what is happening. At the end, my son's passport was lost for awhile until some passenger found it. Who knows where. They checked 2 of our bags thoroughly - every inch. The woman was so slow - like her movement was actually barely moving sometimes. She spent 15 min per bag. My husband said "looks like they've hired the sloths here". Took us 45 min to get thru security and the line wasn't that long. Avoid this airport if you can.
Experience At AirportDeparture Only
Date VisitJuly 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"not what I would expect in Nice"

(Netherlands)

Not Verified | Nothing to do. Old airport, looks like some maintenance is needed. Not a lot of shops or seating. Toilets not clean at all. No ventilation in terminal, humid. Definitely not what I would expect in Nice.
Experience At AirportTransit
Date VisitJuly 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no