Newquay Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 57 reviews
3/10
No Skytrax Rating
Sort Reviews by :
Show
4/10

Newquay Airport customer review

I have used Newquay Airport 4 times since April. What a godsend not to have to drive to Exeter/Bristol and beyond. £5 airport development tax - much rather give it than all the fuss of going further afield.
no
4/10

Newquay Airport customer review

Two minutes from car drop off to check in. Delightful friendly staff and check in. Two minutes from departure 'lounge' to plane. £5 charge is a bit of a pain and you wouldn't want to hang around too long - just one bar/cafe at departures. But a great way to travel to and from Cornwall and I will certainly use it again.
no
4/10

Newquay Airport customer review

We flew from Newquay to St Mary's on Scilly. Park in the East car park if you want a short walk when you return or in the West car park if you want a short walk to check in. There are about 8 check-ins now and it was done very easily. The terminal doesn't have great views but it has a decent cafe / shop. Security fine no heavy handedness at all. Airside there is a smaller cafe which we didn't use but it does do alcohol! Walk to the 'plane about 30 seconds! I thought Nqy was pretty decent really.
no
na

Newquay Airport customer review

Woeful service heavy handed security and a lack of customer focus. With the added burden of a £5 tax and inadequate parking I have decided to use the train in future.
no
na

Newquay Airport customer review

Absolutely miniscule airport - struggling gamely so all in all - good luck to it. LBA flights are godsend for Northerners trying to get to Cornwall Scilly Isles etc. Usually a tiny airport like this is an antidote to the usual experience - refreshing 100% relaxation enjoy the views. Well that's not quite the case here. There are two major irritations. Security is the most zealous I've encountered anywhere bar none. Been here twice both times called in to have main suitcase rifled through. A lot of elderly holidaymakers who are not used to taking off shoes belts and so on - this can create very slow moving lines at security - answer why not PUT UP SOME SIGNS to advise them of this while we all fester in the queue? Once they finished with me then they go through my 4 year old's bag of toys vaguely peering at them shaking them etc. how depressing. Second problem is the compulsory £5 departure tax paid for via some hastily re-jigged car par ticket machines. Again security don't let you through without your voucher but so many pax fail to realise this till it's too late - heaven knows this must produce some conflict with beered-up travellers in the height of summer! Because there are so few check-in desks they only open check-in 45 mins before departure time so DON'T go arriving early or you'll have to sit with your luggage which can get awkward given lack of space landside. Well there you go don't mean to moan this airport provides a great little service. Just be ready - there are no views nothing to see nothing to do nowhere comfy to wait tedious security confusing one- off charges. Finally once airside a great looking cafe/bar which I have never seen open. Staff delightful considering. It's worth it but for now the experience is a chore.
no
na

Newquay Airport customer review

What a wonderful location for an airport! The views are spectacular on the approach from the sea easily the nicest of any airport I've flown into. The security is very heavy here as they have a large staff- passenger ratio and the proportion of inspections of already checked-in luggage is very high as they seem to use the airport for security training purposes. Had not such a pleasant experience in this respect bringing my 86 year old mother in wheelchair and neither did many of my fellow passengers.
no
na

Newquay Airport customer review

Tiny airport undergoing development but clearly has huge potential. Centrally located for easy access throughout Cornwall. Facilities at the airport are basic - one small kiosk serving tea and snacks small seating area landside. Facilites airside non-existent at the moment. You really don't want to get delayed here - fantastic views on approach over the sea though! It's still years off being properly developed and watch out for the £5 departure 'Development' tax you'll have to pay. I'm all in favour of these regional airports and good luck to Newquay - it has real potential in my view.
no
51 to 57 of 57 Reviews