Going from plane to baggage claim is the equivalent of going through a Pavlovian maze. However that was just the beginning of my frustrations. Baggage claim itself was a closed-off room and you had to wait more than 30-45 minutes for luggage. After picking up your luggage and going through the second maze you are tired and beyond irritated. To add more fuel to the fire the information desk was less than helpful on where I can catch the hotel shuttle. She was more interested in stuffing her face and reading a book than helping me. Even worse getting to hotel shuttles was another nightmare. I had to go from baggage claim to air train to section c then go down an escalator turn left turn right and then see the shuttles. The only redeeming quality for this airport was Altitudes (Restaurant). The steak dinner I had was on par with some of the better steak houses I have dined at.