✅ Trip Verified
| I arrived at JFK from Manila on a Philippine Airlines flight in May 2019, used it for both arrival and departure on JetBlue in June 2019, and then used it for transit from a JetBlue flight to a Philippine Airlines flight in July 2019. Sure, you can get to this airport from seemingly anywhere around the world, and it services the exciting city of New York. The TSA agents typically are surprisingly decent too. And check-in staff are usually pretty nice. Unfortunately, that's pretty much the extent of the positives about this airport. Upon arrival in Terminal 1, I was greeted by a customs and immigration facility that appeared to be under construction. It looked awful - all torn up! A passport control officer was basically just waving all of us in the U.S. Citizens line through while wishing us a good one. It seemed to take a really long time for luggage to arrive on the carousel. I don't mean my luggage personally. I mean anyone's luggage! Meanwhile, staff informed my parents (who were picking me up there) that everyone from our flight had already exited customs - when none of us had yet! My first flight into JFK on JetBlue was delayed. My flight out of JFK on JetBlue was delayed. My flight back to JFK on JetBlue was delayed. I think the only reason my flight back to Manila on Philippine Airlines was NOT delayed was that it took off at 3:45 A.M., when no one else was flying out of the airport! Transiting from terminal to terminal is a hassle, too. It requires exiting your first terminal, walking down a seemingly endless hallway to the AirTrain, taking the AirTrain to your second terminal's stop, and then walking down another seemingly endless hallway to that terminal proper. Then, of course, because you're coming in from outside the secure area, you have to go through security all over again! As for food and beverage outlets, most appear to range from relatively expensive to borderline price gouging. One very notable exception was the Dunkin' Donuts landside in Terminal 1. It appears to be the only dining option available 24 hours, and so it was the only place I could use my $20 meal voucher landside, since my flight departed in the middle of the night. At Dunkin' Donuts, I was informed that if I was going to use my meal voucher, then I had to spend at least $20. I was astonished! I struggled to manage to buy $20 worth of food and drink there. I made myself sick. I still do not understand why they would not accept the voucher for a smaller amount. It's not like they would be losing money on the deal! Add to all of this restrooms which are often not very clean and with sensors which automatically turn on sink faucets when you're nowhere near them (but don't turn on when you are near them). Finally, there's the issue of the airport's being quite far from Manhattan. I've heard LaGuardia and Newark are even worse. If so, then heaven help the people who fly out of there!