On landing the queues for immigration moved quickly. The same cannot be said for baggage reclaim. It took almost 30 mins from arriving in the hall for our bags to get to the belt. On leaving the security staff were courteous and all scanners were in operation so the process was over in moments. Having passed through security we found what we thought was the main departures area with a couple of shops and a cafe which was inundated with people wanting to buy drinks and food. The system was chaotic and staff spoke little or no English. Seating was woefully inadequate. It was not signposted and we did not find out until it was too late that there were more shops and bar/dining opportunities adjacent to the departure gates with adequate seating! Excellent clean toilet facilities throughout. Outside the airport is utter chaos for both arriving and departing passengers.