Nagpur Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 10 reviews
4/10
No Skytrax Rating
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3/10

"Air-conditioning was not working"

(India)

Trip Verified | Air-conditioning was not working on the first floor. Too hot and suffocating on first floor. Airport staff should monitor the temperature regularly. This is the bare minimum standard.
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"no serious action was taken"

(India)

Not Verified | Absolute worst experience with the customs officer. I had arrived from Sharjah with Air Arabia, and customs wanted to check the baggage of each and every passenger. Slowed the exit process. Even though the signage says green channel and red channel, they force all passengers to go through the red channel by checking all the bags and questioning them on any electronic device. I was moving to India for good, and by law, I'm allowed to carry my personal effects. They made pay for my 3 year old camera and 2 year old gimball. The person from the bank who is supposed to validate the receipt, wasn't there on duty and came almost an hour late. Despite complaining to the customs department, no serious action was taken. I will never fly into NAG and will never recommend anyone else to fly into NAG. Unprofessional staff who rob you in broad daylight.
Experience At AirportArrival Only
Date VisitOctober 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"an above expectation feel"

(India)

Trip Verified | It’s a smaller airport compared to Mumbai; not a problem actually. Some toilets on the arrival hall are not good. This airport has more shopping options now and it’s enough actually. There are spa and lounge facilities available here. The lounges are okay. I have never experienced any delay to date. Overall an above expectation feel. It gets my job done.
Experience At AirportArrival and Departure
Date VisitMay 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"has improved a lot"

(South Africa)

Trip Verified | This airport has improved a lot as compared to my previous journeys. The areas that needs improvement are announcements quality and sound system. This system lacks clarity and speakers as well as waiting hall ambiance are not designed to hear announcement clearly. The baggage carousal requires some maintenance for the area around it. Some of the building materials are not good quality and total area looks like a amateur work.Just after the security clearance please put up a clear signage where each gates are. Which gates are upstairs, where is the lift location etc. Similarly clear signage for assembly point and first aid kit.
Experience At AirportDeparture Only
Date VisitApril 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
1/10

"Lighting is extremely dull"

(India)

Not Verified | It's really shame how the facilities are at this airport. Authorities seriously need to look into certain issues, if this is to be called an international airport. A. There was no snacks or refreshment counter in waiting area open past 22:30, which is extremely inconvenient as there are some flights scheduled past 23:30-00:00 hrs. PVK Bar is open though. B. The waiting area was not clean, and it looked as if the maintenance guys left sweeping work halfway through. Air conditioning was not working properly it seems. C. Lighting is extremely dull. D. It's good to use TV screens for entertainment purpose, but at least a few can show flight updates as well.
Experience At AirportDeparture Only
Date VisitJanuary 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
2/10

"so inconvenient to travel from"

(India)

Trip Verified | It is sad to write a negative review about the airport of my home-town. But it is so inconvenient to travel from here. Now Nagpur airport is called as International airporr but it is shameful that they do not have wifi facilities at the airport or ask for Indian numbers to get the code. Not a single telephone-coin box to call in case of emergency. Staff are so unprofessional and slow. They have no idea about the airline they are working for with flight timings. Please make basic arrangements so that we don’t have to feel awkward when bringing foreign travellers with us.
Experience At AirportDeparture Only
Date VisitFebruary 2018
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"avoid this airport as much as possible"

(Saudi Arabia)

Verified Review | I visited Nagpur City in August 2017. I flew from Sharjah to Nagpur. The experience of Nagpur Airport is one of the worst I have had. The staff are unprofessional. Customs officials present at the airport are the worst, they will check each and every passenger, their way of checking is to treat you as if you are a thief or a prisoner. Second worst thing is the luggage belt, it took one and half hours for my luggage to arrive on the belt. I advise everyone to avoid this airport as much as possible.
Experience At AirportArrival and Departure
Date VisitAugust 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"most inconvenient airport"

(India)

Unverified | Nagpur is the worst and most inconvenient airport I have ever visited. The luggage x-ray at the entrance is still followed which has stopped almost in most of the airports. Even after we got our boarding passes for the flight we had to wait for 30 min for another security check in. This is inconvenient to the passengers who had to stand and Wait for so long. There was no genuine reason for the delay. The security was filled with staff and sitting talking and reading news papers. I'd rather prefer traveling by train than use this airport. Extremely disappointed. Where other cities are developing so fast when it comes to roads, airports etc Nagpur has a long fight to win to even get to a decent place. You are also using tags for the cabin bag security which is ancient and had been curtailed in other airports.
Experience At AirportDeparture Only
Date VisitJuly 2017
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"improvement in the facilities and services"

(United Kingdom)

We have used this airport in the past, there is noticeable improvement in the facilities and services. The check in are is spacious with adequate seating and few shops. The check in process was smooth and the security swift and friendly. After security there is a large waiting area with free newspapers and view of the apron, the separture lounge is upstairs and they have 2 aerobridges. A good regional airport if you want to go to see the Big Cat (Tigers).
Experience At AirportArrival and Departure
Date VisitJanuary 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"the airport is clean"

(India)

Nagpur is the largest city in central India and the second capital on Maharashtra. Nagpur Airport (Dr Babasaheb Ambedkar International Airport) is a small airport located 7km from the city centre. The airport is very small in size and also in the amount of destination it serves, so it is difficult to judge. Given its capacity it can handle max up to 3 aircraft's at a time and anything more than that there will be congestion and the flight will be delayed. The airport is clean and the staff can be rude at times.
Experience At AirportDeparture Only
Date VisitNovember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no