Muscat Seeb Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 72 reviews
4/10
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9/10

"seems to have overcome its teething problems"

(Oman)

Trip Verified | The still fairly new Muscat Airport seems to have overcome its “teething problems”, as an earlier reviewer had put it. I use it about once every month or two. Shops, duty free offerings etc. are of international standard. There are relatively comfortable lounges between the departure gates and very decent airline and frequent flyer lounges in the first floor. I like the overall design anyway. Baggage delivery on arrival is now much faster than in the initial days. Passport control on immigration can still be somewhat lengthy, but since I have a resident card and use the electronic gates, I usually reach my car in the long-term parking around 25-30 min after landing.
Experience At AirportArrival and Departure
Date VisitMay 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"spacious and well equipped"

(United Kingdom)

Trip Verified | Muscat Airport is very new, spacious and well equipped. Once through security you can collect a free stroller for kids and a small trolley for your hand luggage. The food court has various options including MacDonalds and KFC. There is supposed to be free wifi though I was unable to get my UK phone to connect. I was told beforehand that I could buy an Omani SIM card but the information desk said that this was not possible. Probably the highlight was the free play area by the food court. Travelling with a 3 and 5 year old, they enjoyed that place so much that we almost missed our connecting flight, such was their reluctance to leave the place. The only sour note was the fact that Omani airports charge you OMR 4 per piece of baggage which is outsize. Presenting the car seats for check in was no issue and they made no mention of this charge – simply tagging the wrapped seats and telling me where the outsize baggage drop off was located. However going to the outsize baggage drop off resulted in being redirected to another counter where you had to pay OMR 4 (£8) per outsize item. If I had not wrapped the two car seats together this would have been doubled. Had I brought a stroller for each each child the fees would keep on adding up. This is the first time I have ever been asked to pay to take baby equipment on board and I was very surprised. There is no mention of this on the Oman Air website and I did not see it mentioned on the Muscat Airport website either. I travelled from London to Zanzibar with Oman Air, breaking the return journey in Muscat. This was the only place the fee was charged, not LHR, nor ZNZ or for transit through MCT. I queried this at the time but was told that this charge had been introduced in the last few months. I searched it on my return and found some newspaper articles referring to it (apparently applies in Dubai too). Parents travelling with infants, forewarned is forearmed.
Experience At AirportArrival and Departure
Date VisitApril 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Total mismanagement!"

(United Arab Emirates)

Trip Verified | Immigration took 1 hour and 30 minutes due to the amount of people arriving for weekend and half the immigration booths being closed. Total mismanagement! A great tourist welcome to a country that wants to expand its tourism and project a welcoming picture. A great start into a weekend, I will seriously consider choosing another destination next time. I lost any interest in exploring the rest of this relatively newly opened airport.
Experience At AirportArrival Only
Date VisitFebruary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
no
1/10

"never seen such a disorganized airport"

(France)

Trip Verified | So many controls and so long, we almost missed our flight. I travel a lot and have never seen such a disorganized airport! 2 queues only to check more than 400 passengers it was a nightmare, such a stressful situation.
Experience At AirportTransit
Date VisitFebruary 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"the arrival experience was terrible"

(United Kingdom)

Trip Verified | It was my first time at Muscat airport and the arrival experience was terrible! I waited for 45 minutes at passport control, unbelievable, since it was a quiet time. What is the point of having 30 desks at immigration, if only 5 or 6 are manned? Then got to baggage reclaim and after all that time, the bags were still not delivered.
Experience At AirportArrival and Departure
Date VisitJanuary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"a stress free experience"

(United Kingdom)

Trip Verified | New airport, we felt it was a stress free experience, everything went smoothly. I liked the design features. Sorry we didn't transfer through Muscat instead of Dubai.
Experience At AirportDeparture Only
Date VisitFebruary 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"the most uncomfortable seating ever"

(United Kingdom)

Trip Verified | I had the misfortune to spend an 8 hour layover at this rambling airport with rude staff, limited food options (fewer than Bristol airport which is a provincial airport in the UK) and possibly the most uncomfortable seating ever. Some of the seating looks like it was designed by Salvador Dali. The old airport had a south Indian restaurant, now it's just the bog standard mcDonalds, KFC and a couple of others. I was overcharged for a sandwich and a coffee in Plenty. Rubbish.
Experience At AirportDeparture Only
Date VisitJanuary 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
5/10

"easy airport to transit"

(United Arab Emirates)

Not Verified | Transited via Muscat. Went to the restaurant Flight club on 5th floor had my main course meal. Shortly thereafter was told that I must leave in the next 15-20 mins. Nowhere in the world I have experienced this policy. Guess what, the restaurant was absolutely empty. Come on guys this is an airport and I don’t wanna stay any more than I have to. Other than that generally is an easy airport to transit. A few shops in the middle. A few lounges too.
Experience At AirportTransit
Date VisitDecember 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"staff at airport were very rude"

(Canada)

Trip Verified | Oman Air staff at airport were very rude and need some training in how to talk and behave with clients / passengers with respect and integrity. Purely ignorant behaviour.
Experience At AirportTransit
Date VisitOctober 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"a few teething problems"

(United Kingdom)

Not Verified | Transited airport on the way to Doha. The new terminal is a vast improvement on the old terminal but it has a few teething problems. The Transit Security Scanning move OK, not clear if you need to remove electrical items, belts, water etc until you are at the scanner. There are the usual selection of shops and cafe's. There were steps at one point down a flight of about 6 stairs (shouldn't new airports be flat to allow for easy wheeled access?) There was a ramp to the side and a small lift but it seemed a poor bit of design. The Men's toilets were not good - too many people trying to wash feet in wash hand basins so water everywhere and a lack of soap or means of drying hands. It could be a very good airport.
Experience At AirportTransit
Date VisitNovember 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
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