Muscat Seeb Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 85 reviews
5/10
No Skytrax Rating
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10/10

"One of the best airports"

(United Kingdom)

Not Verified | On arrival the airport was very clean. There was water fountains and music. It was very peaceful. When we departed check-in was so easy and security was simple. There were lots of shops and duty-free. Overall, One of the best airports in the world.
Experience At AirportArrival and Departure
Date VisitNovember 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"was unexpectedly pleasant"

(Germany)

Trip Verified | My wife and I had a two-hour transit at Muscat between flights with Oman Air. Our time in the airport was unexpectedly pleasant. The terminal building gives a new and modern appearance, but with features of traditional Arabic architecture. The total effect is aesthetically very pleasing, and supported by mellow background music. Travel through the terminal was not onerous: although distances between gates and other transit points were long, most of it could be covered by moving walkways. Security check was painless and efficient, with short queues. At the departure gate, there was a nice separation between boarding pass check and seating in the waiting area. There was plenty of seating in the gate, and we appreciated the boarding procedures being separated by zone. One negative: there was no obvious place to get a coffee in the transit areas we passed through, although signage pointing to another part of the terminal suggested eating and drinking options elsewhere.
Experience At AirportTransit
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"airport has definitely improved"

(Saudi Arabia)

Trip Verified | The airport has definitely improved and it looks a lot more modern than it used to be before. They have a decent duty-free shop with a good selection of items. I really liked the sports bar that they had there which was also showing the Fifa World Cup games live and the food was good too. The airport staff is very friendly and welcoming and there are also stalls where you can get a massage. There is also enough seating if you are traveling in transit.
Experience At AirportTransit
Date VisitDecember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"the worst type of airport staff"

(Singapore)

Not Verified | Very nice designed airport, clean and big but they have the worst type of airport staff, from salesmen at the duty free, to airport staff walking around to assist you. You feel that they were forced to work and you can see that in the way they behave.
Experience At AirportArrival and Departure
Date VisitMarch 2021
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
7/10

"rude and disrespectful"

(United States)

Trip Verified | The staff at the information desk by the exit was rude and disrespectful to me. I asked a few questions for directions and about the airport WiFi, and they didn’t help me. They were looking down at there food and eating. Not welcoming to me or interested in answers my questions. Acted like I was bothering them!
Experience At AirportDeparture Only
Date VisitFebruary 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"huge with many facilities"

(Thailand)

Trip Verified | I visited Oman first time in 2015 and used this airport. It was then very a small and unorganized airport. Now, the airport has become huge with many other facilities. There is a museum with Omani architectures. There are many handicrafts shops with very high prices of commodities. There are KFC and McDonalds that offer food at an affordable price. There are Muslim prayer room and toilets as well.
Experience At AirportTransit
Date VisitDecember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"airport has become huge with many other facilities"

(Thailand)

Trip Verified | I visited Oman first time in 2015 and used this airport. It was then very a small and unorganized airport. Now, the airport has become huge with many other facilities. There is a museum with Omani architectures. There are many handicrafts shops with very high prices of commodities. There are KFC and McDonalds that offer food at an affordable price. There are Muslim prayer room and toilets as well.
Experience At AirportTransit
Date VisitDecember 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"airport staff have a real attitude problems"

(Oman)

Trip Verified | The airport staff have a real attitude problems. Most of them are careless and do not show respect or support to passengers. In addition to their lack of knowledge about rules more quality and performance control should be in place to ensure effeceint performance. Toilets dirty and the cleaners are just standing and chating.
Experience At AirportDeparture Only
Date VisitJanuary 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"Staff is not supporting"

(United Arab Emirates)

Not Verified | Staff is not supporting, first they have to listen what passenger asking for and how to revert the . When we ask for services they excuses that our shift is different, so its their duty to check email and satisfy customer. Even they did not confirm and check not even try to search out.
Experience At AirportTransit
Date VisitNovember 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"No one seemed to care"

(United Kingdom)

Not Verified | Immigration doesn't improve at this airport despite so much feedback. There are around 100 foreigners waiting at immigration, yet only one immigration officer. But there are 3 or 4 guys around the immigration officer. Then another line forms with new arrivals getting priority despite the 100 guys waiting for nearly 30 min. No one seemed to care. This is equal to my visit to Bangladesh. The foreigners bring foreign income to the country as tourists and need to be treated well right at the immigration which shows the country's hospitality which Oman is known for. Looks like the new generation doesn't care about guests anymore.
Experience At AirportArrival Only
Date VisitSeptember 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1 to 10 of 85 Reviews