"long queues everywhere"
A Warten (United Kingdom)
✅ Trip Verified | Poorest managed airport I have ever come across. Arrived on time and literally just made the flight. Checkin process slow, long queues everywhere. Security has to be experienced to be believed.
Experience At Airport | Departure Only |
Date Visit | April 2024 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Airport Staff | 12345 |
Recommended | no |
“Food…almost nothing”
B Rick (Netherlands)
Not Verified | I had several hours to spend at Munich airport before my late evening flight went. I planned to do some work and enjoy some food. I had to be at Terminal 1, Gate D. There are a few seats with a table that would allow you to do work. No outlets/charging options though. Food… almost nothing. No restaurants or bars once you’ve passed security. Just some duty free shopping and a tiny shop that has some simple breads and cookies. No meals, it even something simple fast food like a pizza slice, burger, wrap, etc.
Experience At Airport | Departure Only |
Date Visit | April 2024 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"security took me an hour"
L Warner (United States)
✅ Trip Verified | Nice airport if the security line would not be as crowded at peak hours. Sign stating waiting time 6 to 9 minutes but it took me an hour. Travellers realizing it will not take 6-9 minutes tried to skip the lines. Hectic and chaos in an overheated area. So why not post the real times? Why fast track only for displayed flights? This is hitting the overall airport rating big time on the negative scale.
Experience At Airport | Departure Only |
Date Visit | March 2024 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Rude and arrogant security personnel"
Peter Prescott (Norway)
✅ Trip Verified | Rude and arrogant security personnel. Making jokes and improper comments. Incompetent baggage loading. The co-pilot had to do the loading himself. The incompetence caused a delay of almost an hour.
Experience At Airport | Departure Only |
Date Visit | February 2024 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
“no shuttle bus waiting"
Fernando Santos (Portugal)
Not Verified | Connecting flight MUC-LIS, after arriving from DRS. Operated by LH. Flight from DRS arrives on schedule but there is no ground crew and no shuttle bus waiting at the parking slot; after a while, bus arrives, takes a route around Midfield Terminal (where my connection was due) and drops everyone at T02South, from there we jog to the opposite extreme where another bus (no rail), already departing. Gate closure is avoided by 2-3 minutes.
Experience At Airport | Transit |
Date Visit | January 2024 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
“chaos and a disgrace”
Irynat Naderf (United Arab Emirates)
Not Verified | The management of the Munich airport should be ashamed of its performance and that of its staff. The security processing at Munich airport is a chaos and a disgrace. The line is long and is handled with inefficiency, incompetence and disrespect. The staff are completely unfit to deal with international passengers and may be best re-deployed as prison wardens. We and several other parents of young children were not allowed to bring water for our young children (which, with a lot of kindness I could accept although that rule seems to vary from airport to airport) but instead of having the right equipment (such as a bin, as found in other airports) for people to empty any unauthorized water, we were shouted at and rudely ordered to drink the water ourselves. Naturally after refusing to drink all our kids' water, we were told to leave the line and go empty the water in the airport toilet found several minutes walk away and one floor down. The most tragic part is that it is the second time in 6 months I have witnessed this at Munich airport. This time even the airline check in staff warned us that the security clearing at Munich airport terminal 1 is chaotic and the staff is acting in a disrespectful and arbitrary way with customers. They also told us that they have to deal with regular breakdowns with the luggage management system causing delays. So much incompetence and inefficiency cannot be only due to the staff facing the passengers but to their management. We would avoid Munich airport at all cost and advise that you do too. 0 is the rating they deserve.
Experience At Airport | Departure Only |
Date Visit | December 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"they shut down the whole airport"
19 reviews Wolfgang Bernhart (Germany)
✅ Trip Verified | First snow in Munich, which is normal this time of the year, and they shut down the whole airport. Then they have nothing for the stranded passengers - no blankets, no emergency beds. And no taxis to go to an hotel.
Experience At Airport | Departure Only |
Date Visit | December 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"a stressful experience"
B Tixier (France)
Not Verified | I had to wait for 45 minutes to get through security check. Many people from the airport staff were talking together. There was a huge amount of people waiting to pass the check point, but the staff was very very slow. I almost miss my connective flight. Probably they should drink coffee to be fully awake at 6am. When I finally reached the boarding gate, the women told me she was closing the gate. I told her many people were still at the check point. She was sorry but she had to close the gate. I don’t know if people missed their flight. Just a stressful experience.
Experience At Airport | Transit |
Date Visit | November 2023 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Staff | 12345 |
Recommended | no |
"wonder for what you are paying for"
19 reviews Wolfgang Bernhart (Germany)
✅ Trip Verified | You better avoid German airports. In Amsterdam, you are through security in a few minutes - in Munich, it always takes long. Long walks, and bad operations. Today most flights delayed because they have not enough people in ground services. You wonder for what you are paying for.
Experience At Airport | Arrival Only |
Date Visit | September 2023 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Staffing was seriously lacking"
P Cooper (United States)
✅ Trip Verified | MUC has always been one of my favorite airports, but during the 2023 summer high season, this gem of an airport felt like it has hit some hard times. Staffing was seriously lacking, and on our flight day, customers had issues with online check in. So at the airport lines were snaking with people trying to make their flights. We arrived 3 hours before our flight to JFK, and we barely made it. Not the efficiency I expected. Is this the new norm?
Experience At Airport | Departure Only |
Date Visit | August 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | yes |