We were leaving from Moscow to Auckland via Hong Kong and our only choice was Sheremetyevo. This airport is a real shambles. We arrived at around 7:30pm local time to check into our flight. Staff are impatient and have no idea what they are really doing. The whole airport looks more like a cave and I look forward to when the new terminal will open. Passport control is the next marathon. Warning - block your ears when the officer stamps your passport. His/ her aim is too scare you with the loud bang on the passport. After passing control we had some time to look about in the airport. This is boring. Seriously half of the shops are not even open and cafes sell food at rip-off prices. After a while our flight was boarding. Security check is a pain. There is one x-ray for two gates and while our flight was boarding another flight was boarding in the other gate so this meant queues. Big ones. So big that we nearly missed our flight. So when we board our flight is cancelled because a dodgy Ilyushin can't get it's engines to work properly. This meant that everyone had to get off and wait till another plane was available. The airport gave us coupons to buy food with but in the whole of the airport two only two cafes/restaurants we're open. So we had to wait till the plane fed us. Staff didn't tell us anything at all so we used newspapers laid them on the floor and went to sleep.3 hours later the grumpy staff finally announced that there was a plane available and everyone boarded.