Montréal Airport

Not Verified | The airport is filthy, washrooms out of soap and paper towels, bunch of morons changing gate number every two minutes sending travellers back and forth like yo yo's. Never ever again, done with Air Canada and YUL airport.

Not Verified | 40 minutes in a lineup to go 2 kilometers to get to departures. Coming back from vacation, 1 hour 40 minutes from landing and bags arriving at the carousel. Standing in line now with hundreds of travelers waiting for a taxi (and forget Uber, they see the problem and are trying to absolutely pillage people). Avoid this airport if at all possible

✅ Trip Verified | The TSA people are absolutely awful! All of our stuff was checked and x-rayed when we arrived from Spain, but they have to redo it, imposing their own restrictions. They pull out all Liquids - tooth paste, liquids, solid deodorant, fit in a bag the size of a sandwich bag. You aren’t allowed to touch or even select what you want to save!

✅ Trip Verified | Avoid this airport at all costs if possible! We were forced to grab a connection in Montreal. The immigration section was an absolute nightmare. The staff is incredibly rude, unprofessional, slow, and impolite. They are ineffective also at managing lines and policies. We were forced to provide boarding passes three times in the same queue. The security had no listed signage about liquids, so after traveling carryon in four different airports, I was told in Montreal (just grabbing a connection) to dump all of my carryon liquids. They were ALL under the correct size of 100ml or 3.4 oz., but I was told that they must all fit into one bag per person. This was listed no where, nor was it conveyed to me at my starting airport. Worst experience ever with a rude service member mad with power. Once you make it through security/immigration (hopefully you make your connection) there are few food options, bathrooms are dirty, and in general gross! Avoid if at all possible for connections!

✅ Trip Verified | Immigration was terrible. Only two lines to go through security. And only two staff at each line. They opened every bag going through. Slow, painful trip through immigration. When I asked staff to expedite us as our plane was boarding, you would have thought I was asking for their first born child. Staff didn’t care about travelers not flying Air Canada. Signage was horrific. After leaving an 8 1/2 hour flight, only three ladies restroom stalls upon exiting the plane. They needed at least 10-15.

✅ Trip Verified | On August 11, 2023, I travelled from a world class international airport (Tokyo-Narita) to a third country international airport (Montréal-Dorval). Despite major investments to modernize Montréal-Dorval, the place is still a mess and a horrible to transit. The major problem of this airport is the people who work there. They are unprofessional, impolite, rude and not customer oriented, especially at the screening checkpoint. The majority of them don't care about the passengers and have no empathy. The signage are bad and the waiting place are crowded. This place give a very bad image to Québec.

Not Verified | Three hours from leaving the plane to still not having a car. Immigration took 1.5hrs, worst ever. Same with Alamo now. Long Queue, then no car. Never Montreal again, I rather go to some third world country!

Not Verified | This airport is horrendous. There are so signs to tell you anything. The security is manned by high school graduates who have no clue how to manage large crowds. I have nexus but it closes at 9. Why? I cannot believe I actually paid an airport tax for this airport.

✅ Trip Verified |  Overcrowded, old and filthy airport. Dirty and tiny washrooms. No lounges available to general public or business travellers outside the international section. This airport should have been closed and dismantled years ago but due to silly political decisions at a provincial level, it's still being used past it's useful life. In the meantime, the newer Mirabel airport is sitting out there, basically abandoned.

✅ Trip Verified | Not one information person knew where to send me for lost baggage yet they sent me off in a direction. I had a 2 hour layover and thought I could get food before my next flight of the day with no food service. I spent 2 hours going from one end to the other up/ down escalators, going from one airline to another to find my luggage. I was about to give up when I decided to log on to the airline site of the one I flew in on and hut track my baggage. Which told me it was in the building. I asked for help again and was told to go find the black phones and call the airline myself. All because a baggage handler told me that my bag would be sent to Halifax so I didn't need to wait by the carousel anymore. Once you leave that area, you can't go back in. So one security man sits at the door annoyed that he has to take his music buds from his ear to listen to me.