Monterrey Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 2 reviews
5/10
No Skytrax Rating
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5/10

"ambiance is like that of a prison"

(Algeria)

Not Verified | The smoke detectors all have low batteries and keep chirping. The announcements are loud and never ending. The ambiance is like that of a prison, but even less nice. In short, I would never return.
Experience At AirportArrival and Departure
Date VisitDecember 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"doesn’t help to do check in"

(United States)

Trip Verified | Staff very unfriendly. Not willing to help. United Airlines policies assume all passengers must have a credit/ debit card (staff doesn’t take cash a form of payment). Staff doesn’t approach customers friendly to help find alternatives. United Airlines staff doesn’t help passengers to do the check in process. Again, the personal expectation is that ALL passengers know how about technology. Age or social status might be an issue regarding use of electronic devices.
Experience At AirportDeparture Only
Date VisitMay 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no