Monroe Regional Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 1 reviews
5/10
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5/10

"there's not many staff"

(United States)

Trip Verified | I showed up to MLU for my morning flight. I was there in plenty of time and I have flown out of Monroe multiple times. A family in front of me was buying tickets for a flight tomorrow. I waited and waited. Apparently, the woman at the counter, (the only one working) thought I was with the family. Once she realized I wasn't with the family, she tried to get someone to help me but no one was there. I waited long enough to miss the time to check a bag. Finally, a man came to help, but immediately gave me a spill about being on time so I can check my bag next time. I was polite, but I've done this many times. Let's just say the woman working was not happy with him. She tried to help me and I don't think it was her fault that no one was there to help her. I had to wait from 9:40-4:30 to catch the next flight. I guess it is a small airport, so there's not many staff. I think the problem could be prevented.
Experience At AirportDeparture Only
Date VisitJune 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
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