Miami Airport

This airport is horrible leave lots of time. Once through security you have very limited choices of what and where to eat. The service is slow at 2 different places we tried to get food go somewhere on the outside and purchase a beverage from the store once inside.

We were warned queues could be long but our first time through this airport will also be our last. Two hours in a queue of 400 passengers being martial led into lines by quite the rudest people I have ever encountered in an airport. One man patrolled the queue threatening anyone who didn't move fast enough or stand in single file with being returned to the end of the queue. The room was airless and hot the staff marshalling talked to people as if they were something unpleasant on their shoe. The security people on the desks were fine but incredibly slow. Then another similar queue for passport check. It took 3 hours to get through this process and is totally unacceptable. As a first impression for visitors to Miami it is shameful. We will never fly into Miami again in fact in future we will avoid the USA if possible and fly to Barbados to start the cruise.

Like to stand in a hot seemingly endless passport queue for an hour after a long haul flight? Perfect. MIA is for you. Still not convinced? Then how about the next queue once you've collected your luggage that takes another hr to negotiate? The punchline is that the purpose of this last wait is unclear. When you reach the end some surly staff member simply nods and waves you through. All things being equal if you have your choice of vacationing in Miami or another equally wonderful paradise destination choose the latter unless you like rubbing bodies with hundreds of other disgruntled travellers.

I have been travelling to Miami airport regularly in recent years. It's never been good but last night was my worst experience so far: I am used to waiting 90 minutes at immigration but this time I had to line up for another 90 minutes at customs. I have already started booking my future flights to fort Lauderdale instead and will never use Miami Airport again if I can help it.

After 10pm 99% stores are closed! We've decided to eat something at the pos-security area but there was only one option: Starbucks and it was closing as well. Many passengers like me was hungry and disappointed about the early shops close. There's no advice about shopping and food court times at pre-security area. A shame for an "international" airport!

Can only agree that this the worst airport for passengers in transit through USA. We landed on time with 3 hours to transfer from London to San Jose. 1.5 hours queuing for passport control then another 90 minutes to leave the baggage hall as transit passengers. We only managed to reach our connecting flight as it was delayed. Hard to believe this is an airport in a leading world economy it felt more like a third world country. Agree with previous comments that making transit passengers go through this process is ridiculous. Only hope our return journey is better. Will try and avoid Miami airport in future.

Stay away from Miami Airport! Must be the worst for delays in the USA. Arrived from Bogota at 1815 and endured 45 minutes standing in line at immigration then another hour at baggage claim and a further 15 minutes at baggage transfer just to get home to London Heathrow. Why oh why don't they employ more staff or for those transferring internationally have a transfer lounge like other "international airports" and straight through baggage delivery instead of pick up and drop? It was much the same on the outbound journey a very poor impression of the USA.

Avoid Miami Airport. January 8th my plane landed at 7.30pm was out of the airport by 10.45pm. I said out of the airport because my connection was long gone to Montreal. Overnight stay 186$ cab to Fort Lauderdale 70$ rebooking on Jet Blue 670$ one way car to Montreal 270$.I will not fly through Miami again there is so many other options.

Flew into Miami on 21/12 on way to Cancun Mexico expecting the worse especially when I saw how busy the arrivals hall was. Much to my surprise we cleared immigration in 40 minutes and then went on to collect our bags take them to the transfer area and clear security which took a total of 90 minutes. Having allowed 3 hours to make the transfer we did this in plenty of time. It was pretty much the same on the way back although I would recommend that you allow a minimum of 3 hours for transfers just in case!

Flew in from Los Angeles after midnight so I think I bypassed any rush hour. Airport in general quite old but maintained. Departures were more hectic and disorganized mainly due to the security checks that seems to slow everything down. Couple of shops here and there but nothing interesting. No complimentary wifi which is considered as a courtesy standard these days. Not a bad experience but a sub par one for sure.