Marseille Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 73 reviews
2/10
No Skytrax Rating
Sort Reviews by :
Show
na

Marseille Airport customer review

Don't really agree with the comments below at all. MRS is a well built and user friendly airport that provides a reasonable service to travellers. Mr Parra does not mention at all which airline or which Departure hall he was using. All departure halls have business lounges indeed the International hall has a lounge called "Cezzane" and provides very good facilities for business travellers (you need a key pass from the check-in but if your flying business you will receive one) the Domestic (AF and codeshares) has a smaller but none-the-less comfortable business lounge. All airlines with the exception of the "North African" and charter/low cost flights have dedicated business check-in in both halls. Again there is a large duty/tax free shop in the International hall very well stocked and in fact perhaps a little to big for its size. All departure halls provide F&B facilities and all are open untill the last flight has departed. There are technically 3 departure halls at MRS and all have access or provide the above. I honestly don't work for the airport but i do find the comments of Mr Parra a little unfair on MRS. This is my local airport and i have been commuting through it for over 7 years and have never encountered the problems described below.
no
na

Marseille Airport customer review

No business class lounges AT ALL. Even if you fly business or first with Air France you have to wait in the departure hall amongst all other travellers. (Most of them from North African countries). No separate check in. No food or beverage available in departure halls NO tax free shops No other shops at all. Just nothing only a waiting hall where nothing happens ar anything is available.
no
na

Marseille Airport customer review

Travelled ORY-MRS in May 04. MRS was a bit of a "disaster". Had to wait 45 mins for luggage to appear on the carousel and the main concourse was being "renovated" so dust and debris were everywhere. Car rental agencies were located quite a distance from the terminal building in a remote car park with no signage to this effect in the terminal. So if you go to Marseille patience will be quite a virtue!
no
71 to 73 of 73 Reviews