✅ Verified Review
| Arrival in to Marseille was fine. Our arrival gate was a long walk away from passport and baggage area but I always expect this when flying with Ryanair - so no real surprise there. The horror came on departure day. After a lovely week on our first cruise, we arrived at the airport very early for our flight (over 5 hours early - due to there being no facilities at all at Marseille Port we decided to just jump in to a taxi straight after disembarking the ship) but it was just a terrible experience. I've been through a lot of airports on my travels and this was the worst. The 'desks' seem to open when they please with no notification anywhere and miserable staff. We queued up for 20 mins to drop our suitcase at the 'all flights' desk only to get there and be told to queue back up in half an hour as they weren't accepting bags for our flight yet. So we sat back down at the one single, very overpriced café and waited, then queued up for another 20 mins, only to find that all the lady did was put a tag on our bag. We then had to take it to another queue, wait another 20 mins and put it on to a conveyorbelt. Then came the next queue for security. Through security we decided to get a drink and a sandwich (poor choice and very expensive again for the quality - possibly made worse by our already bad moods). We then waited for information on our flight, which took an age. We had noticed the passport control but were told not to queue before our flight info showed as we wouldn't be allowed through and there was absolutely no facilities on the other side anyway. So we waited and waited. When our flight info did show we joined the queue - roughly half an hour before the 'gate close' time on our boarding passes, which had already concerned us - and this queue literally didn't move for about 35 minutes. The passport staff were appalling. The airport staff didn't care until the actual take off time of a flight and would then call people forward. Absolutely horrendous. We were so worried until a few people who had experienced this before talked to us and explained that the flight wouldn't take off as the whole plane was in this queue. They were right - our flight took off about an hour late. Both my partner and I have said we will avoid this airport in the future. It was such a bad ending to a wonderful holiday. If you can fly out of anywhere else, then do! Oh - a positive: the wifi was relatively fast and free.