I am interested to read Peter Cloney's review from August - I couldn't agree more. I travel through Manchester Airport twice a week which like Peter gives the ability to step back from the short-term issues which often side-track passengers in their critique. I regularly contact the airport management team with my concerns and am yet to hear back on any issue despite their promise of getting back to you within 5 working days. Recently I was travelling with hand luggage only and as instructed at security I placed any fluids in a tray along with my phone keys etc. The only fluid I had was a single tube of toothpaste which I placed in the tray. I was informed that even though it was a single item I still needed a clear plastic bag which I would have to buy for £1. Even though it seems ridiculous to need a clear bag for 1 item (I thought the clear bags were to keep your fluids together and limit the amount you could take on board - I highly doubt that a plastic bag improves the view that the security controller gets of your liquids and gels) I agreed only to find that the point where I had to buy the bag was after security! Added to this absurd procedure was the fact that I was treated with utter contempt by the staff on duty. My other gripe are the drop-off arrangements at T1. They have made some changes where now cars and taxis have to pull into one of 15 parking spaces rather than simply dumping their passengers by the door to the terminal. This causes horrendous tail backs often onto the M56 spur.