Malta Airport

Customer Reviews

4 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 38 reviews
6/10
4 star Skytrax Rating
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10/10

"this airport does it right"

(Russian Federation)

This airport does it right: it's a small airport so check-in, customs in and out, and departures are extremely fast unlike some other small airports that are a disaster. The best part is, wifi is accessible at the check-in terminal and after customs in the waiting area. The wifi is super fast and no diddling around with some ridiculous registration or time limit. I've been in all sorts of airports in North America, Europe, and throughout Asia: nobody else even the lounges match this speed. The car rental counter is in the airport, and you just walk out about 100m to pick up your car, none of this shuttle bus nonsense like other places.
Experience At AirportArrival and Departure
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

Malta Airport customer review

(Ireland)

I wouldn't come here again. Their is no online check in bag drop off point. So if you do check in online you still have to queue up to check the bag in. I decided to go to the food court. I had 3 bags. The food court is down 2 flights of stairs yet their is no lift or anything. I had to carry my bags down then all the way back up. Also the food court it is very warm and lots of flies about. Their are no airport staff about to help you like any other airport. This is a very unconventional airport and do things different than anywhere else!
Experience At AirportArrival and Departure
Date VisitAugust 2015
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

Malta Airport customer review

(Netherlands)

I've been coming to and departing from this airport for many years now. Overall I'm very happy with the efficiency of this airport especially in low-season. Last time I retrieved my luggage within 20 minutes of disembarking the aircraft. Those 20 minutes were partly spent by travel to the luggage reclaim (about 10-15 minutes in total) and a bit of waiting time. My departure was okay. The only thing I missed was a dedicated baggage drop-off counter for people who checked in online. Security is tight without becoming ridiculous and the air-side is diverse despite its size. There is a big duty free shop for alcohol smokes and perfumes. Other smaller shops scattered over the departure area cater to the needs of people looking for books/magazines jewellery clothes and more. There are also two cafe/bistros and a Hard Rock Cafe with shop. Prices are what you expect of an airport (more expensive than outside) but not ridiculous. Overall it's a great airport for arrival and departure!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Malta Airport customer review

(United Arab Emirates)

Small and friendly airport. Check in easy enough even for large B777 aircraft note that no priority queues are provided for EK flight. Basic facilities airside with ongoing work to improve facilities next time I will stay landside and pass through security at a later time. Note that international flights have to pass through a second security check which takes time and meant I only got to the boarding gate during final call. Busses to the aircraft of good quality and short ride doesn't bother anyone.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Malta Airport customer review

(United Kingdom)

How an airport should be clean and efficient with pleasant staff. On arrival no queue for immigration and a short wait for luggage. On departure no queues for check-in security or passport checks. It was not particularly busy when we left but there appeared to be plenty of seating and also a fair variety of shops and food outlets. Taking the bus to and from Valletta was very easy and cheap (€1.30!) other parts of the island are also served. All in all one of the best airport experiences I have had in years well done Malta.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Malta Airport customer review

(United Kingdom)

MAN-MLA return with Easyjet. First time in Malta so not sure what to expect. On arrival: bags on the belt and out of the terminal within 15 minutes of landing no queue at immigration. On return: no queue for bag drop cleared security within 5 minutes with no "shoes off!" nonsense. Plenty of shops and cafes airside and in the Schengen area but few facilities in the small non-Schengen area - so non-Schengen passengers are better-off if they don't head for the gates too soon. Apart from the toilets (which aren't too bad but could be better) the whole terminal is clean and tidy. All staff are friendly and polite; in fact I'd say this is the friendliest airport I've ever used. An absolute joy to use compared to LHR MAN etc. and a credit to a wonderful country.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Malta Airport customer review

(United Kingdom)

Perfectly nice little airport and easy to navigate. Getting through check in and security was quick and efficient with plenty of staff to direct people. General airport seating is metal and not at all comfortable but we made coffees last an hour and a half and sat in the cafe - soft and comfortable chairs there. Prices in the shops are the usual rip-off (1.75 euros for a small bottle of water) but it's the same in any airport. I would happily use Malta airport again. A definite improvement on Pisa!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Malta Airport customer review

(Malta)

Small airport you may think it's a bus terminal. All facilities available and staff surprisingly efficient for departures. Normally clear security in less than 10 minutes. Arrivals is a nightmare. Bags constantly taking half an hour (even Priority luggage) arrivals greeting area always full of people grunting and shouting (they are not fighting they are just loud). You may also be offered a taxi which is quite a terrifying experience in Malta - if you are here on business you are better off renting a car unless you like roller coasters.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Malta Airport customer review

(Norway)

Overall experience was very good. Transportation to the airport was not that good. Took too long to get there. It is very close to everything in Malta and I see no reason why it should take this long to get to the airport. There should be an express service. Shopping experience was very good. Big Tax free shop with very good prices! Food offer was also good. Everything was close and staff were very helpful in general. The bus transfer from the gate was done a bit to early but overall ok. An airport that I would visit again with pleasure next time I come.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Malta Airport customer review

(Malta)

All in all has to be one of the consistently best airport experiences anywhere. I have used it 2-6 times a month over the last 24 months and very rarely had a problem. Arrivals and departures areas excellent a good range of shops ample check-in if flying Air Malta and very clean overall. Bus trip to plane can sometimes be a bit of a joke if plane parked only 100 yards or so away but overall quite a nice experience not having to use an air bridge. Facilities for disabled travellers in boarding tend to be both prompt and good. Security efficient but not as thorough as UK airports. Staff always most courteous in all areas.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no