Malmo Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 17 reviews
3/10
No Skytrax Rating
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1/10

"the worst I have ever seen"

(Romania)

Not Verified | This airport is the worst I have ever seen and I recommend avoiding it if you can. The security staff is absurd and rude. Although I was within the limit of 1 litre in a maximum of 10 recipients of 100 ml each, they made me throw away several products because they did not fit their mandatory plastic small bag. When I made the point that my liquids did not exceed the above mentioned limits, a lady with called another colleague who threatened me that if I continued (preserving my rights that is), they would let the pilot know. At this point, I had to accept what they did in order to be able to fly out and when I was recollecting my trays from the band, some of the other staff asked me why I was crying (the frustration got to me after such humiliation) and one young lady from the security staff even hugged me. One of them wanted to throw away a face cream but I explained it was of 100 grams not ml, and although she was not convinced she let me keep it, which makes me think that what they do there is incoherent and they apply some stricter rules if they want to whom they want. I am preparing an official complaint also, but I hope this review may be useful for other passengers.
Experience At AirportDeparture Only
Date VisitNovember 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"airport security is horrible"

(Sweden)

Not Verified | As a frequent traveller I can truly say that airport security is horrible! Rigid when it comes to liquids, strange double checks of my hand luggage every time I'm flying out of this airport. On top of that the staff has an most unwelcoming attitude. Unbelievable that this has been so for at least 10 years. If you want your trip to start in a good way - stay away from Malmö Airport for sure! Choose Cph instead.
Experience At AirportDeparture Only
Date VisitMay 2024
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"throw away some of the liquids"

(Romania)

Trip Verified | The most unfriendly staff. They did not allow us to pass through security with more than one bag for liquids which is stupid. Had to throw away some of the liquids from our hand luggage, no explanation nothing. In 24th of April the still check IDs for Schengen flights as well.
Experience At AirportArrival and Departure
Date VisitApril 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"No service at all"

(Sweden)

Trip Verified | No service at all, what is on the information screen does not match reality at all. Don't understand what the staff is up to. Shouldn't they inform travelers about flight times? Thanks for missing the flight, it doesn't matter if you're already there in good time. No one cares to help/inform you.Ingen service över huvudtaget, det som står på information skärmen stämmer inte alls med verkligheten. Förstår inte vad personalen har för sig. Ska de inte informera resenärer angående flygtider? Tack för missat flyg, spelar ingen roll om man är redan där i god tid. Ingen bryr sig om att hjälpa/informera dig.
Experience At AirportDeparture Only
Date VisitJuly 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"The only two cafes were closed"

(Sweden)

Trip Verified | We where traveling mid day, and wanted to get a small lunch before boarding. The only two cafes were closed, and in the only place to get food was at the tiny kiosk. They had hot dogs, but that’s it. They are supposed to sell vegetarian options as well but they had nothing. We had to resort to a bag of chips and a bottle of water.
Experience At AirportDeparture Only
Date VisitJune 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"do not recommend this airport"

(Denmark)

Trip Verified | Very bad experience at security. I am a very careful traveler and even though my bottle had 60ml written on it and it fit the special bag, security decided that they will not allow it. In my opinion this is not going by the rules. I do not recommend this airport.
Experience At AirportDeparture Only
Date VisitApril 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"annoying smell of tobacco"

(Romania)

Trip Verified | Very annoying smell of tobacco smoke at the gate. There is a closed area for smokers, which should either be properly isolated and ventilated or removed altogether.
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

"irritating to have to throw away things"

(United States)

Trip Verified | This is not a very friendly airport. They should tell you what they define as liquids at the ticket counter (toothpaste, gel, other toiletries that are not liquid). It was really irritating to have to throw away things that I've never had to throw away around the world. And I used to work at an international airport. Then you could put those things under before they are taken.
Experience At AirportArrival and Departure
Date VisitJuly 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"extremely irritating and time consuming"

(Denmark)

Verified Review | I nearly missed the plane to Romania due to extra passport check (required apparently only for Romanian passports). Moreover as it turns out it was not a passport check at all. I basically had to wait in line with all passports, all destinations just to get a hand made sign on the boarding card, when I had no baggage to drop, and my check-in was done online. It was extremely irritating and time consuming - no one knew anything as to why or what was behind it, and it made no sense whatsoever.
Experience At AirportDeparture Only
Date VisitJuly 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"a stupid, unnecessary check"

(Romania)

Well, I have only one reason for complaining, except the most obvious one, that the Malmo airport is actually Sturup and is not close to Malmo as one might think. The issue that bothered me was the fact that even though I had checked in before coming to the airport, I was denied entrance in the airport based on the ground that I had to pass Wizzair desk for confirmation. I had no cargo luggage, I had my ticket with me and the idea of going to a queue for no reason whatsoever was mind blowing. So I went to the desk, the lady wrote something with her pen on my ticket, then I came back and the lady that denied me in the first place made an ok sign with a marker and then I got to security check. It seemed like a stupid, unnecessary check since there was nothing to check in the first place. So there you have it, beaurocracy at its best.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
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