Malmo Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 14 reviews
4/10
No Skytrax Rating
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1/10

"No service at all"

(Sweden)

Trip Verified | No service at all, what is on the information screen does not match reality at all. Don't understand what the staff is up to. Shouldn't they inform travelers about flight times? Thanks for missing the flight, it doesn't matter if you're already there in good time. No one cares to help/inform you.Ingen service över huvudtaget, det som står på information skärmen stämmer inte alls med verkligheten. Förstår inte vad personalen har för sig. Ska de inte informera resenärer angående flygtider? Tack för missat flyg, spelar ingen roll om man är redan där i god tid. Ingen bryr sig om att hjälpa/informera dig.
Experience At AirportDeparture Only
Date VisitJuly 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"The only two cafes were closed"

(Sweden)

Trip Verified | We where traveling mid day, and wanted to get a small lunch before boarding. The only two cafes were closed, and in the only place to get food was at the tiny kiosk. They had hot dogs, but that’s it. They are supposed to sell vegetarian options as well but they had nothing. We had to resort to a bag of chips and a bottle of water.
Experience At AirportDeparture Only
Date VisitJune 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"do not recommend this airport"

(Denmark)

Trip Verified | Very bad experience at security. I am a very careful traveler and even though my bottle had 60ml written on it and it fit the special bag, security decided that they will not allow it. In my opinion this is not going by the rules. I do not recommend this airport.
Experience At AirportDeparture Only
Date VisitApril 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
4/10

"annoying smell of tobacco"

(Romania)

Trip Verified | Very annoying smell of tobacco smoke at the gate. There is a closed area for smokers, which should either be properly isolated and ventilated or removed altogether.
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
3/10

"irritating to have to throw away things"

(United States)

Trip Verified | This is not a very friendly airport. They should tell you what they define as liquids at the ticket counter (toothpaste, gel, other toiletries that are not liquid). It was really irritating to have to throw away things that I've never had to throw away around the world. And I used to work at an international airport. Then you could put those things under before they are taken.
Experience At AirportArrival and Departure
Date VisitJuly 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"extremely irritating and time consuming"

(Denmark)

Verified Review | I nearly missed the plane to Romania due to extra passport check (required apparently only for Romanian passports). Moreover as it turns out it was not a passport check at all. I basically had to wait in line with all passports, all destinations just to get a hand made sign on the boarding card, when I had no baggage to drop, and my check-in was done online. It was extremely irritating and time consuming - no one knew anything as to why or what was behind it, and it made no sense whatsoever.
Experience At AirportDeparture Only
Date VisitJuly 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"a stupid, unnecessary check"

(Romania)

Well, I have only one reason for complaining, except the most obvious one, that the Malmo airport is actually Sturup and is not close to Malmo as one might think. The issue that bothered me was the fact that even though I had checked in before coming to the airport, I was denied entrance in the airport based on the ground that I had to pass Wizzair desk for confirmation. I had no cargo luggage, I had my ticket with me and the idea of going to a queue for no reason whatsoever was mind blowing. So I went to the desk, the lady wrote something with her pen on my ticket, then I came back and the lady that denied me in the first place made an ok sign with a marker and then I got to security check. It seemed like a stupid, unnecessary check since there was nothing to check in the first place. So there you have it, beaurocracy at its best.
Experience At AirportDeparture Only
Date VisitNovember 2016
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
4/10

Malmo Airport customer review

Arrived at MMX midday. No long trip taxiing to the gate and as this is a pretty quiet airport it is a short walk to arrivals. Washrooms are neat and tidy. Bus to city centre is reasonably priced and is a 40 minute trip. I flew to MMX after missing my flight to CPH and was pleasantly surprised by this smaller regional airport. It was refreshing to have shoulder space as I walked and not be bombarded with stores. that said it is still probably quicker to get to Malmo city centre from CPH via train than from MMX via bus.
no
na

Malmo Airport customer review

Although painted in a horrible orange colour Sturup is a quiet regional airport with nice staff and large seating areas but a very limited number of shops. Surprisingly it is located quite far from Malmo city centre. From the airport it took me almost 45 mins. Beware that Malmo taxi drivers have the reputation of cheating people so always ask for the price before. There should be a fixed price between the airport and the city around 400 SEK.
no
na

Malmo Airport customer review

A quiet and relaxing airport which means that it is too large for the number of passengers and there are very limited shopping and food outlets. On several occasions when I have been there the shops and cafe have been closed. Last time I was here they changed the boarding gate several times leading to much confusion. Good point is good hire car access straight outside terminal.
no
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