Mahon Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 12 reviews
6/10
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4/10

"it all needs replacing"

(United Kingdom)

Not Verified | Upon arrival, we were herded into two huge queues in passport control. Plenty of people to herd you but only two actually processing passports. After 45 minutes one of the "herders" pointed the remaining twenty or so people in our queue to the automated passport machine. She then promptly walked away. Unfortunately , no one bothered to walk through them as you could simply walk around - so we all did. Spain has no record of me entering its island. Arrivals is like re-visiting the 70s, it all needs replacing. Departures by comparison, was like a different airport, well managed, very short queues and modern. Toilets are very clean.
Experience At AirportArrival and Departure
Date VisitSeptember 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
2/10

"security for one and half hours"

(United Kingdom)

Trip Verified | On arrival at the airport on the 4th May we kept waiting at security for one and half hours, due they said by a new system. On departure day 11th May, the queues for the check-in were horrendous. Only two desks were open initially and eventually a further four. By then the queues were very long. Two desks then became priority desks for people in wheelchairs. The airport did not have a one-queue system which would have been a better idea. As it was people were just crowded in one place. It would have taken them a few moments to sets up a channelled system which would have been a lot fairer.
Experience At AirportArrival and Departure
Date VisitMay 2018
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
1/10

"complete lack of care"

(United Kingdom)

Verified Review | On going through security at Mahon airport we were met with security staff who could clearly see we were traveling with a young baby. Never encountered this type of bad attitude before, no respect, rude and complete lack of care. There is no need for this attitude.
Experience At AirportDeparture Only
Date VisitOctober 2017
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
8/10

"what a pleasant airport"

(United Kingdom)

What a pleasant airport, easy check in, good facilities, cool and well organised. As enjoyable as an airport experience can be. This was in complete contrast to our "home" airport of Bristol, UK. Everything seemed so well organised and customer focused.
Experience At AirportDeparture Only
Date VisitSeptember 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
10/10

Mahon Airport customer review

(United Kingdom)

STN-MAH-STN what a fantastic airport clean quiet and easy to find your way round. I know this airport is much quieter than some but why can't they all be like this. Even had outside smoking areas in the departure lounge and it wasn't all retail retail retail like most UK airports.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Mahon Airport customer review

(United Kingdom)

We arrived on Monarch which was a great flight from London Gatwick on arrival to Mahon we swiftly disembarked into a very cool air conditioned Arrivals lounge where bags took no more than 5 minutes to reach the conveyors. Everything else went smoothly and we proceeded to car rental so all in all I estimate we were on are way to Villa less than an hour of arriving. On the return had no problems at check in had a polite and friendly check in lady Aircraft was on time. All in all a very good experience of Mahon airport from start to finish.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Mahon Airport customer review

Great airport. Excellent shopping facilities. Very clear directions. Very helpful staff. A cut above the rest of the small airports I have visited.
no
5/10

Mahon Airport customer review

Mahon is clean light and airy with reasonable shopping facilities and bars the seating area is particularly good with a view of the airfield and runway and plenty of space.
no
na

Mahon Airport customer review

Due to the major construction work going on at Mahon we flew out on 20th September 2005 and were extremely disappointed that the international departure lounge was shut. No duty free no retail therapy nothing. We were told that they did open it on a Saturday when all the flights came in and out but not during the week. We flew out from the internal lounge which has nothing in it at all! My advise if you are travelling mid week is to get all your duty free goods from the resorts.
no
na

Mahon Airport customer review

Mahon airport is a great small airport . Check in was very quick along with going through security. The retail is small and their isnt much of a choice of shops restaurants - but it was very clean you felt much safer here than some of the bigger airports their is plenty of places to sit and rest and boarding the plane is quite quick too.
no
1 to 10 of 12 Reviews