Mackay Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 2 reviews
6/10
No Skytrax Rating
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4/10

"no signage to advise of the closing time"

(Australia)

Not Verified | I arrived at Mackay airport at 5.30pm for 6.15pm flight to Townsville. I went to the bar and got a drink, and then at 5.45pm I went back for another, only to be told the bar was closed? There were still incoming and outgoing flights, and other people were also wanting drinks. There was no signage to advise of the closing time. I thought this was very poor. On the start of a long weekend, we could not even enjoy a couple of alcoholic refreshments to start our holidays.
Experience At AirportDeparture Only
Date VisitOctober 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
8/10

"security staff friendly and talkative"

(Australia)

Was transiting between fight from Brisbane to flight to Townsville with wait time of three hours. Boarding areas large enough for amount of passengers. Lots of windows with views over runway. Shops and eateries limited but probably appropriate for airport this size. Check in area clear. Security staff friendly and talkative. Noted the airport has a new Ibis Airport Hotel nearby and looks rather flash. Had a pleasant time while at this airport.
Experience At AirportTransit
Date VisitOctober 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes