Macau Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 49 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
8/10

Macau Airport customer review

(Philippines)

A decent little airport overall. Facilities are mostly adequate it is quite spacious the air conditioning is fine the smoking rooms tolerable and the toilets clean. It could do with more restaurants as the main one has little variety on the menu (although the food is good). Getting to and from the airport is not a problem.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Macau Airport customer review

(Taiwan)

A nice little airport. In summer it would have been fine but on this night (I was only there for visa requirements from Taiwan) it was a freezing 9 degrees outside and the terminal offered little respite. The cleaning machines were strangely comforting and while the airport doesn't have too many overnight dwellers it could do with a snack/coffee bar that is open all night. Everything else was fine it could just use either a lounge (I had heard of one but I think this was just airside) or some double layer entry points (to limit heat loss) or some heating just for the few months that Macau may need it. Perhaps the airport could work with some of the nearby hotels/casinos to accommodate transit passengers - that would make for a more memorable night than just freezing on an airport seat! As with its neighbour HK it could also use some form of budget accommodation but that's Macau generally not a fault of the airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
10/10

Macau Airport customer review

(Thailand)

A quiet little airport by international standards. Unlimited free wi-fi that actually worked. No queues whatsoever at either immigration or security (and all staff were polite and pleasant). Plenty of chairs in the departure lounge. A large free charging station to recharge your laptop and phones etc. Just enough duty free shops to keep any shopper happy. A reasonably priced fast-food restaurant with waitress service. To be honest what was not to like?
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Macau Airport customer review

(Macau)

Airport was renovated inside. Airport food was overpriced and tasted awful. Airport shopping very unfortunately priced normally duty-free shops should sell stuff cheaper than normal city price but they just jack up the price for last-minute shoppers. Taxi queue from the airport is often ridiculous I had to wait for an hour to get one. Because the drivers know that taxis are scarce they try to jack up the price too. I would use Hong Kong airport and take the ferry because Macau Airport has so much to improve on.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Macau Airport customer review

(Indonesia)

Macau airport (MFM) is clearly overshadowed by Hong Kong Airport (HKG). HKG is modern spacious has full-fledged amenities and flights to virtually everywhere MFM is small aged boring and has strictly limited flights. It's a pretty straightforward airport you arrive in the airport check-in pass immigration proceed to the waiting room and get onto the plane. There are a few duty-free shops but everything is pricey with nothing much to offer. Nothing to complain about though staff are courteous and facilities while basic work properly. Less traffic also means less crowded - for transit flight is highly unlikely to happen in this airport so it's devoid of flood of transit-passengers common in bigger airports - and all procedures are smooth and efficient.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

Macau Airport customer review

Small airport and easy to go through immigration and customs. Only problem is the cabs outside dont want to go to the neighbouring Cota ferry terminal. They want passengers to go all the way to the Macau HK ferry terminal in the city which triples the time and cab fare.
no
3/10

Macau Airport customer review

Small airport and easy to go through immigration and customs. Only problem is the cabs outside dont want to go to the neighbouring Cota ferry terminal. They want passengers to go all the way to the Macau HK ferry terminal in the city which triples the time and cab fare.
no
3/10

Macau Airport customer review

Macau international airport is satisfactory for what you need. Very limited options for food and drink many of which involve a hefty price tag for the region. However due to it's size it's quite nice as the staff are generally friendly and no huge crowds. Getting to/from the airport is relatively easy too as taxi's are inexpensive and provide a simple and direct route to hotels or the ferry terminal for Hong Kong. My only suggestion would be to bring your own food.
no
3/10

Macau Airport customer review

Macau international airport is satisfactory for what you need. Very limited options for food and drink many of which involve a hefty price tag for the region. However due to it's size it's quite nice as the staff are generally friendly and no huge crowds. Getting to/from the airport is relatively easy too as taxi's are inexpensive and provide a simple and direct route to hotels or the ferry terminal for Hong Kong. My only suggestion would be to bring your own food.
no
2/10

Macau Airport customer review

The connection between HK-Macau Ferry station is very poor only bus route no AP1 which is a mini-bus with very limited baggage rack. The baggage rack is located near the boarding of the bus but exit is at the end of the bus that may disturb to other passenger for boarding. Only fast food restaurant in 2/F with very limited choice. So be prepared to eat something before you go to the airport. No convenience store available and do not expect you can simply to buy drinking water. Toilets are not very clean but still acceptable.
no