Luxembourg Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 33 reviews
4/10
No Skytrax Rating
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4/10

Luxembourg Airport customer review

Impressive airport. Arrived on BA from London down a jetty and out in no time. Check in was easy (one set of desks handle all flights - such a simple idea) plenty of seating space back down the jetty and off. There isn't a great deal of retail space but enough choice for the size of operation. The only downside is limited public transport links into the city.
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4/10

Luxembourg Airport customer review

An excellent experience in every way arriving. Very fast from aircraft to leaving terminal (despite bus from aircraft to terminal building) spacious good environment. Leaving very different: the check-in machines were completely useless (it wasn't just me) with staff clearly avoiding that area - one arrived but departed rapidly. Consequently the queue for the few desks open was almost out of the building. I thought the transport links to the city were fine and I do not understand the comment about none on a Sunday - there were buses from the bus station next to Place d'Armes about every 15 minutes costing €1.50 - great value.
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1/10

Luxembourg Airport customer review

The new airport is a joke when picking up visitors you need to park in the short stay go into the airport take the escalator to the ground floor just to look at the arrivals board. If there's delay get back in your car and get back out of the car park before your free 30 minutes parking expires and then you have to do the whole process again! Why no arrivals board on the entry floor or even outside in the car park? I've been picking visitors up for 10 years in Luxembourg waiting for them has gone from 5-10 minutes to about 30 minutes now - Is this progress?
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2/10

Luxembourg Airport customer review

Though new terminal still have to bus from plane to terminal. Then 50 minute wait for baggage to come through - unacceptable in a new facility. Then further 20 minute wait for packed bus to town centre at draughty bus stop (no shelter). No one in their right minds here pays Sunday fare of 35 euros for a 10-minute taxi ride. The place is crying out for a mini- bus style shuttle service but there is not the remotest sign of this coming. It needs to be borne in mind that at quite a recent stage the airport took the view that no public transport was required at all on a Sunday. The airport is delightful Monday to Saturday when it's not busy (ie most of the time). It copes badly when it is asked to do anything more.
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5/10

Luxembourg Airport customer review

The new terminal has been opened May 21st and is great! Ample drop-off space in front of the terminal ample parking in the underground parking modern and efficient interior swift check-in and security and very nice lounge. New layout not always logical but big enough and ample seating provided. Only criticism maybe that there are not a lot of shops but this isn't an international hub either.
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4/10

Luxembourg Airport customer review

I have used Luxembourg regularly and it is a regular delight. It is small and efficient and often no more than 15 minutes from touch down to taxi rank. However it is small can get overcrowded and is prone to fog. The new terminal is still not open - it will be a lot bigger than the current 'vintage' Terminal A but will it be as quick? The train link mentioned elsewhere will not be open until 2013 although the station is under construction now.
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5/10

Luxembourg Airport customer review

This airport is a true delight. I arrived with only 30 minutes to go before departure. Yet I breezed through empty security passport control and into the gate in only 6 minutes. What other airport in the world can you do that in? Then the immigration officer greeted me with a smile. The taxi charge to centre of town will be about EUR30. This is how airports should be efficient organized and with a view in mind to be as hassle-free as possible.
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Luxembourg Airport customer review

Just flown through Luxembourg. The new terminal is not ready yet (at least 6 months away I guess) and not much sign of a railway. The current Terminal A is small and old but quick and efficient. Beer is still only €2. Luxair is one of the best small lounges I have come across - plenty of food and drink and very comfortable.
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Luxembourg Airport customer review

The new terminal B looks like any other modern airport in the EU or outside the EU. Is very organized and still friendly but with plasmas all over and brand new. Also in 2006 the new terminal A will be completed. It will have a train to connect you to the city within 20 minutes. Soon Findel will be like a mini-Zurich very modern state-of- the-art airport where you could go to any major and EU city stress-free.
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Luxembourg Airport customer review

I agree that Luxembourg Findel is dull and boring however it is the only airport I kno where it is just impossible to get lost in endless gates and piers. It's very small in size but why would you need all that space if you can check in 20 minutes in advance for European flights (especially easy is the latenight check-in of your luggage if you are on an early flight). That is the advantage of Luxembourg!
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