Luton airport has a mixed reputation and in particular it likes to charge travellers for as many additional things as possible including £1 for dropping passengers off at the terminal £1 for four plastic bags for your liquids (although you are only allowed to use one) £3 for fast track security etc. On the Wednesday morning we flew out the airport was operating efficiently. It took 20 minutes from parking our car in the long stay car park to walking into the terminal queues at non-fast track security were very short and we were through in a few minutes. Actually getting onto the plane was the usual scramble and it was disappointing to see the ground staff at the gate responsible for shepherding us onto the plane deliberately and obviously ignore the requests of a mother whose arms were full of children buggies and bags for help in getting onto the plane. Our return back through the airport was very quick – 15 minutes from landing to the bus (a wait of less than 10 minutes). The airport looks scruffy but for us it worked well.