Luton Airport

Not Verified | The airport was very nice and clean. The queue to security was not long because there weren't many people in it. There was only a couple of shops open but it is understandable because of the current situation. The toilets were clean. I have flown to and from this airport so many times and it was always very nice.

Not Verified | This, my first experience of the place, was entirely positive. I arrived by car; signposting from the motorway was clear and I was straight into Car Park 2. The cost of parking here, adjacent to the terminal, was £78 for 4 days - not cheap but less than the equivalent facility at Birmingham, which I use quite a lot. Walk to Security was about 8 minutes - yes, the walk is a bit scruffy right now, with works going on, but not an issue. Security itself was thorough and, if not brimming with joie de vivre, was perfectly polite. Time from car to Departures was about 25 minutes. The departures area seemed roomy (this was a Sunday evening at the start of half-term) and had many choices for meals and light refreshments. Toilets were clean and well-maintained. No problems at all.

Not Verified | Luton is the best airport, I enjoyed the experience there. The selection of shops was very good, allowing me to do my shopping and spending some time very well. I don't understand why people hate on this airport so much, I see nothing wrong with it. The staff were very well trained and very polite. The speed of service was exceptional. The passport gates were very quick and overall the service was very good. would recommend.

✅ Trip Verified | Dreadful airport. Suffers overcrowding in departure “lounge”. More advertising screens than passenger information screens and seating is arranged so that a view of the information boards is almost impossible from a seated position causing huge numbers to block the passageways. Inadequate toilet facilities with both men and women queuing for more than 20 minutes. Avoid this airport if you can.

✅ Trip Verified | Almost did a withdrawal of €200 on a Danish Visa card and noticed their markup is a whopping 17,45% not including the standard transaction fee which is just beyond ridiculous. I’ve been to Eastern Europe cities like Prague where this is a real problem and that is not even half the markup of the Luton Airport lobby ATM. This should be considered a scam as it would be in many other cities and should be stopped by the airport administration. The ATM machine is the first one you meet when you enter the airport.

Not Verified | Worst airport. Security very rude and harsh to a mother and a babe. No patience. Gates are a disaster to reach, without lifts, steep stairs. Staff let us wait 2 hrs at the Gate without being able to sit with a crying baby! 3rd world airport and mentality.

Not Verified | Absolutely shameful 3rd world airport. This airport genuinely makes me ashamed to be British. Embarrassing facilities and poor up keep. Clear to see there is no proper re-investment of profits. Avoid at all costs.

Not Verified | Shiny shops, dirty old and few toilets. All the wrong priorities. At least security improved after recent renovation. Still no child's play area. Not good enough.

Not Verified | Worst airport ever. Huge queues on baggage drop, Ryanair had only 4 counters for approximately 350 people no automatic bag drop. When we reached the gate 10 it was literally a box without even seats and we had to stand for over 20 minutes until the busses arrive.

Not Verified | Rip-off airport parking. Short stay Car park C1 charging £9 for 30 minutes. Awful direction signs to the car park and inside the car park. Awful directions to the airport.