Lusaka Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 6 reviews
4/10
No Skytrax Rating
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8/10

"!better than the old airport"

(Zambia)

Not Verified | For international flights Lusaka now has a brand new airport and it is considerably better than the old airport which is now only used for domestic flights. The new airport is spacious and currently clean and well maintained and well ventilated. Check in is usually quite speedy. Airside there are a few shops and cafes and currently a basic lounge though another is opening soon. My only criticism is limited use of the airbridges but I was told that the airlines need to have a correct tow bar which some have and some do not hence some planes parking and passengers walking to/from the terminal. In rains you can be bussed. Lots of immigration officers means it is quite quick to enter Zambia now.
Experience At AirportArrival and Departure
Date VisitJanuary 2023
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
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3/10

Lusaka Airport customer review

(Bangladesh)

Small airport with helpful staff. In the arrivals hall there is nothing special. On departure you can enjoy your time on the 1st floor snacks bar with some good choices. The view to the apron is good from the departure hall. The only negative side is that the air conditioning system is not good at all.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
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3/10

Lusaka Airport customer review

We passed through LUN briefly on two occasions in September and found it to be a pleasant small airport with a couple of interesting features. The first one was that when disembarking from a domestic flight one is led into the terminal building but the door to the main terminal is always closed so the person leading you has to knock on an adjacent partition wall to get someone's attention to come and open the door. We thought that was cute. The second feature was the presence of a coffee/cappuccino wagon in the terminal area dispensing a variety of freshly brewed coffees as well as freshly squeezed orange juice. We thought that was a very civilized touch and considering there didn't appear to be any restaurants or cafes available (that we could see) at least that simple option was appreciated.
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3/10

Lusaka Airport customer review

I have recently been in Lusaka. The airport is old but clean. The departure lounge is quite big but it lacks more restaurants and more tax and duty free shops. It would be advantageous to change this situation. The immigrations officers are polite and easy-going which is a further plus.
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Lusaka Airport customer review

In the last 2 years Lusaka International Airport has been going through a re development programme which has seen an upgrade in its infrastructure. The old 70' style check in counters have been replaced and updated. The airport has received new ground handling equipment escalators and lifts. Having been invited on a press tour of the facility i got to see first hand what is happening. The airport is very clean cleaner than some more 'developed' airports I have seen in my travels.
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Lusaka Airport customer review

Considering this is an airport in a poor African country Lusaka Int'l Airport isn't that bad. The arrival hall is rather small en dark but it is possible to leave the airport only 20 minutes after landing. The immigration officers ( I've only seen female ones ) are kind and easy going and I can say the same about the airport staff in general. The sanitary provisions are old but clean. The departing hall is more modern ( from the late '70s ? ) and there is more space and light. There's one bar and one shop. Just be aware of some huge leaks in the roof during rainshowers : at some places mini-waterfalls come into being.
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