| Sadly, I have to use the disgusting and chaotic facilities in the South Terminal! It's filthy, and smelly. Not only that, when I have to check-in at one of the airlines I regularly use for this particular journey, (as they no longer use London Heathrow). I have to walk miles to get to the check-in desk, and then walk miles again, and go up an escalator, and another long walk to security. Once I've passed through security, there are another set of escalators to use to go downstairs again, to departures, then you have to walk, round and round the duty free shop. Then, if you want to grab a bite to eat, at one of their restaurants, you have to go up another set of escalators! During the hot summer, when waiting at the gates, it was sweltering, as their air-conditioning wasn't working!! When coming back from a UK domestic flight, and getting off at the front of the aircraft, you walk on a short gangway, and then you have to go down the dangerous stairs (which I nearly tripped up on), to get to the buses to take you to the terminal. On the back of the aircraft you can go down their normal steps! I don't understand the logic in that!. When the bus takes you to the arrivals terminal, you can either climb up loads of stairs or take a lift. Once, the doors were locked too soon,and we couldn't get into arrivals; and the contract workers had to get permission from the permanent staff, to open the doors agaiN. When arriving back into the South terminal, from Europe, you have to walk miles to get to passport control, and once you have finally arrived at passport control, there are long queues!! A lot of the automatic machines are closed! It's a hotch-potch and chaotic airport. Unlike London Heathrow, when I recently flew out of Terminal 3, which is far larger than Gatwick, it was streamlined and well organised. From arriving at departures and going through security, it took me 20 minutes. Heathrow, is cleaner than Gatwick. In my honest opinion, they need to build another terminal there, and knock down the dated, South terminal which is totally chaotic. The airports authority, should go and see how London Heathrow, runs their terminals, and see their designs. The terminal signs and directions are a joke, and they are not very clear, when finding the check-in desks, for a particular airline you are flying with. When trying to find the gates, the signs are very unclear.