Lisbon Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 373 reviews
3/10
No Skytrax Rating
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4/10

Lisbon Airport customer review

The last time I passed through Lisbon Airport Departure a few years ago it was depressingly dull with few facilities. It has now improved beyond all recognition with a very bright smart appearance and an excellent range of eating and drinking facilities. Curiously only passengers with flight bookings are allowed to go through to the check-in area on landside. As with many other airports it's best not to go through the gate until close to flight departure time because there are few facilities once there.
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4/10

Lisbon Airport customer review

A good and nice little airport with old and new parts. Recently opened new restaurant area with excellent food and rest areas. Compared to rest of Europe very good prices for drinks and beverages. Short walking distances. The downside is the arrival area which has to be improved. Airport is located very near to towncenter thus short transfer times.
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2/10

Lisbon Airport customer review

Lisbon Airport is currently a mess. It takes excessively long to get through passport and security checks (easily up to an hour) the walk ways are crowded and food and snack items are much more expensive than in Zurich. To the airport's credit it has a new terminal and building is not complete but the co-ordination is a mess. Last time I passed through there was just one person checking all EU/EEA passports. Lots of turnstiles for those who have electronic passports but almost no-one did. You have to show your ticket just to get to the check-in area so non-traveling companions may not come with you... This used to be until very recently a small comfortably sized international airport like those of the days of yore albeit fairly poorly facilitated for restaurants and the like. Now it feels massive excessive unfriendly crowded pretentious and expensive. Flying from Porto is ever so much more pleasant if it suits you.
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