Lima Airport

Not Verified | I had been in this airport six times, and none of them was a pleasent one. The airport is very small, it moves a lot of planes, so it gets crowded very fast, the airport is not well signed, they don't anounce the flights, planes are always changing gates, and most of the time, the crew has to be searching for passengers all along the airport. The staff is not helpful. The terminal seating is very uncomfortable (once I was here for 11 hours) bathrooms are insufficient and not clean. Restaurants and stores don't share the wifi, even if you are a customer. Taxi drivers outside are constantly following you, also they take one lane of the entrance so they create traffic inside the airport parking. There is a lot of traffic also in the airport entrance. In general try to avoid this airport.

Not Verified | Lima Airport is the worst airport I have ever been to and here is why. 1) No water fountains because they want you to buy the $2.50 bottle water. 2) Everything is so excessively expensive. 3) The top winner is bathrooms. They are filthy and stinky. It’s the way they. Lean them. Horrible! 4) No outlets to charge your devices. You have to use one of the two Samsung charging stations. 5) No free internet (only free 30 minutes), then you have to buy a card for $5 or $10. Lima Airport is the bottom of the barrel.

Not Verified | We have traveled to airports all over the world and Lima airport was certainly one of the very worst we have ever experienced. We flew from Lima to Cusco on a weekend day. The place was completely mobbed with almost no staff providing directions. Complete chaos. The line for security was very long and we barely made it to our gate on time and that was only after pleading with the staff to let us through. On our way back home, we connected in Lima from Juliaca. Despite flying LATAM on both legs of our flight, they were unable to check the baggage through to JFK, our final destination, so we had to retrieve our luggage and check in again. We were told the flight would leave from gate 20. Lots of people were waiting for the flight. Soon before boarding time, they announced the flight would now leave from gate 18, so everyone moved there. Suddenly, the flight time was delayed by an hour with no explanation provided. The gate was change again to gate 21 so everyone moved again. The flight was then delayed another hour without any explanation. Finally, they randomly checked carry ons and told us we could not bring aboard water which we had just purchased from TGI Fridays literally next to the gate. Avoid this airport at all costs.

✅ Verified Review | We have connected with flights four times (twice in 2011, twice November 2016) and have always had a very easy time. I've read a number of reviews that say this airport is a nightmare, but we have never had an issue. Maybe because we generally went through at night (after 9:00 pm) but we have found the signage easy to follow, and have not had any delays in immigration and customs. There have always been staff to help guide us. Our turnaround times have always been on the shorter side, so we have not tried the restaurants or shops there. The only issue we have had was heavy traffic. Lima is a pretty busy airport to have only one runway. On this trip our flight to Juliaca was delayed about 40 minutes because of the number of planes taking off and landing. But the pilot (LATAM) made up most of the time so we weren't too late.

✅ Verified Review | In my opinion Lima airport is one of the best in South America, they have really improved. I had some problems with an airline and inside the airport there is an office name Indecopi and is open 24/7 they helped me a lot, they will go and speak with the airline involved in the problem and try to resolve your issue. Plus side the food court is one of the best specially Pardos Chicken - a really delightful treat. Security check was speedy and immigration won't take you more than 10 min even on a crowded day. 2 of the largest airlines in South America use this airport as a hub LATAM and Avianca. Only negative side is that internet is very expensive, but you can get 10 minutes for free, good to tell relatives you are alive. Will recommend and definitely will come back using this route.

Very bad experience with Lima Airport, starting with transfer when you have to collect your luggage despite checked luggage to final destination (airport rules, not airline). Very unfriendly staff, foreigners bad treatment comparing to local, no english spoken. And wifi access only for 10 minutes.

Ah, Lima Airport - these folks really need to look at their capacity issues with this single-runway. Thankfully, Lima is located in a warm climate which allows for bus-boarding from the main terminal - however, with the number of passengers they need to look at how to make this airport more suitable for future passenger growth. Make sure to collect your baggage - transiting passengers need to get your bags from carousel and then re-check with your airline in order to make sure your stuff gets to your next destination. Very little seating located at the gates. I ended up parking myself upstairs at their food court (which is actually clean and nice). What I personally don't understand is this - with the ubiquity of technology in South America and everyone having smartphones glued to their ears and hands - install some self service kiosks so passengers can get their boarding passes without waiting. Overall, my experience is that 'Customer Service' is lacking in most of South America.

We started the day in Cuzco, and connected via American Airlines in Lima. We had to change planes from LAN to AA, so we had to leave security and re-check in at the gate. WIth a four hour layover, there was no where to sit, and no agents to check you in. People sat on the floor, and before you knew it, were four-deep against the wall. Security would walk through on occasion, but no one was able to answer questions about when the agents would show up. We had business class tickets, but when the queue finally was set up, there was little to no indication as to where that line started, which resulted in some midwesterners mouthing off to us as we moved into the business class line (probably due to the same frustration we were feeling). About an hour later we finally made it to the front of the business class queue. All in all, I've travelled to more airports than I can count internationally, and this airport was by far the worst. The comments about the water (purchased post-security, pre-flight) are true - they won't let you bring them on the plane. The road traffic to the airport is awful. Give yourself plenty of time and be prepared to mingle with strangers as you wait for the agents to show up and set up the queue locations. Sadly, it was a horrible last memory for a great country to visit and tour. If I never fly through Lima again, it will be too soon.

This airport is excellent I have never seen public bathrooms so clean everyone greets you with a smile and they are so helpful. everything went smoothly. The rental car location is so handy and everyone is there to help you. Looking forward to going back this December.

I think it's got pretty fine features but it's too small for the amount of passengers it handles. Try to have at least 4 hours between int. flights you may require them but if you don't there are plenty of things to do and eat!