Leeds Bradford Airport

✅ Trip Verified | What an absolute joke! The restaurants are overflowing because there is insufficient seating and there is no large departure area where you can sit, only the small amount of seating at each departure gate. This however this is made inaccessible because of the 'rabbit warren' like layout. As gate numbers are not posted straight away everyone congregates at the first one or two gate areas they come to for fear they will end up some significant distance from their gate when it is eventually posted. There should be a large departure lounge with shops and restaurants off this area like most normal airports. Whoever designed this chaotic layout needs sacking. What a mess!

Not Verified | Chaotic and shambolic, many of the staff are jobsworths, over zealous security, make no mistake this is not an International airport, I've travelled extensively and this is amongst the worst airports I've ever had the unfortunate experience of using, unfortunately as I travel to Leeds often I've no real option but to grin and bear it. Nothing has improved in years in this airport, if anything it's getting worse but the management clearly couldn't care less.

Not Verified | Luggage belts were broken for the second time I have used this airport. Flew out on 1st June, the belts were broken. The staff did their absolute best to speed things through. The queue looped around the airport. I queued for 2 hours to get to check in. The belts were still broken today on the 8th of June. Queues around the airport. New chief exec, get your act together.

Not Verified | Only been queuing to get through security for an hour and only half way down the queue this place excels itself as a slow disorganized airport, one lane open as usual and too many passengers, joined the queue in the Jet2 reception area, and just to note security is on the other side. The fast track line isn't much better over arrived with 2hours to spare, I should of taken 3, anyone would thing we're queing for a concert. No mention as to why so slow. Stop treating your staff so badly, you might please your customers more.

Not Verified | Absolute joke once again, one carousel working. Three flights landed together, unable to cope. Put bags from last flight first on carousel, these passengers were waiting at passport control so belt full and no one from our flight able to get bags. Were told we were looking at an hours wait! All the money they want to spend improving access and departures when we are spending money in the airport. When you come back they don't give a damn about you. Convinced it's a delay tactic so people picking you up move from £9 for half an hour parking to £18 money making racket!

Not Verified | Lost Property positively obstructive, disinterested, unhelpful and rude. Do not answer the phone even though I was ringing it for the 25 minute journey back to the airport to try and find the duty free shopping I left by mistake in arrivals. Their phone was ringing with my call as I was standing there! Two people sitting there not answering! Unbelievable.

✅ Trip Verified | For the third time arriving back from a wonderful holiday our experience on arrival was a farce took 1 hour from landing to exiting airport broken carousel yet again then the exit doors broken yet again it seems that 2 flights in 15 mins overwhelmed this international airport come on Leeds even small Greek islands cope better

Not Verified | What a disgrace. I cannot believe the authorities allow an operator to offer such a dirty, worn out, poorly designed airport like LBA. From the semi disused parking, broken floor tiles in the concourse, ancient security, dirty or non functioning toilets and into a gates section more reminiscent of a Stephen King horror movie than a functioning airport. We love Jet2 but decided after the latest trip that we will no longer use LBA.

Not Verified | Oh dear, this airport never improves despite constant changes. We fly from LBA quite a lot and the facilities are dire. Extremely limited seating, well overpriced lounges, and prehistoric gating/boarding facilities. It’s as if the design of this airport has happened by accident as opposed planning with shambolic debarkation practices. We fly with Jet2 (a good airline) often, but now factor at least an hour onto our return journeys as access steps and buses are invariably late to make the extensive trip to the other end of the airport to arrivals, before usually congested passport control clearance and then an extensive wait for baggage. (When ground staff were asked why baggage was taking so long they advised ‘we do have a 45 min average record’ as if this was ok?) Please sort this out LBA, else relocate to Doncaster Sheffield!

Not Verified | The whole security checking procedure is just to be ashamed of. Inbound as well as outbound. I'm traveling regularly - nearly weekly - from and to this airport. The security check-in is always overcrowded, too few security staff and too few luggage inspection belts are open. Even if there is enough security staff, they're just standing around looking and chatting instead of opening additional belts. Security personal are working slow, Everything's always very unorganized and there are hundreds of discussions with passengers going on. Even if you have a priority or business ticket, in the end it's the same queue you'll end up in. Tip to all the passengers out there: Please pack your liquids and laptops/tablets accordingly so that you can throw it quickly in the boxes! Stop repacking everything right at the security check belts! That doesn't only save your time but also all our time! On arrival at this airport it's the same misery. Till you even reach the passport control you've got to wait in the queue for at least 30 minutes. Could take longer sometimes. It could also happen that you even have to wait outside on the field in the queue when there are a couple of planes arrive at the same time. In general you also have to walk from or to the airport from the plane - I know, it's an airline issue to save money. But it's annoying. The alternative: Manchester - which isn't really an alternative, since the security check-in is as worse as in Leeds. Both seems to fight for getting the award of being the worst airport in UK.