Leeds Bradford Airport

Used Leeds Bradford Airport Executive lounge as a starting point for a long weekend break in Prague with my wife. To be honest I felt as though I was entering a building site as the environment was anything but luxury with all the signs of a project in progress. Yes work has to be done to improve a facility but not at the expense of the user. Had I known what I was paying for I would most certainly have declined. Fine for anyone who wants to fill up on free drink but until the area is sorted with clean carpet and a completed ceiling I won't be subsidising anyone!

The airport is generally okay however the practice of charging motorists £2.00 to drop off or collect passengers is nothing less than bare faced robbery and should never be allowed. This very morning I dropped friends at the airport drop off point which is within the official car park and the total time from entering to exiting the car park was 4 minutes. This £2.00 charge has no doubt been approved by the airport management committee and shows their total lack of respect or understanding or the general public their customers. I am disgusted.

Without doubt the worst airport we have ever used. £2 just to drop someone off and £2 to pick them up is a rip off. Will only use this airport as a last resort.

Quite possibly the worst airport I've used you are charged £2 just to drop off in the car which is shocking the outside of the airport is dismal looking and inside is not much better. Long queues pushy staff - it was not a pleasant experience using this airport and it'll take a lot for me to use this airport again.

This airport is a dump. £2 charges for drop off are a disgrace security area was improved but most of the money seems to have gone on the queuing area. The staff numbers don't seem to have increased and the focus appears to be on long queuing times to force people to buy fast track. You are then funnelled into a tiny duty free shop! The departure lounge has insufficient seating. Large areas of the lounge are now occupied by overpriced retail outlets and cafes. If you want a seat you have to pay for the premier lounge which is not very premiere at all. Signage for gates and facilities are not sufficient and the way in which gates are allocated and boarding is arranged makes for complete chaos if more than 2 flights are boarding at the same time. The place is filthy the seats the floors the walls the washrooms are all dirty. The way the terminal walkways are laid out and due to cross boarding - they always line us up in the arrivals corridor for nearly 15 minutes before we are chucked out into the elements queuing to board my regular Amsterdam flight. Sadly I only fly from it now when I have to for work. My holidays I take from Manchester as I can not think of a worse way to start your journey. What the private company is doing to Leeds Bradford airport is a great crime to this once pleasant local airport and the people of Yorkshire. Charges everywhere with no money going back in to our airport!

I have used LBA many times. The main impression this airport gives is that passengers are the least important people. Passengers have to walk the length of a football pitch with baggage from the so called drop off carpark (and get charged £2 for the privilege). Much bigger airports have not stopped passengers being dropped off outside the entrance. Add this to the longest waiting queues at passport control and for baggage. Where have all the seats in the check-in area gone? Not everyone wants to go straight through but there are only about half a dozen seats in the whole area. There used to be a taxi rank outside arrivals where there were plenty of taxis you now have to go across the football pitch and queue up in the Arrow office to book your taxi and then wait for your taxi to arrive - what a farce!

Peak time Friday in late August no queues for Jet2 check-in. Quick through security (esp comparing Liverpool or Man). Other side there were free tables by windows looking out over runway away from bar and restaurant area so quite relaxed waiting. Jet2 gate queuing area is a bit of a shed but you are not there long. Not surprised at charge for dropping off as the front areas are small and have not grown with the airport.

Cramped and over-crowded. Tatty seats if you can find one. Most space is given over to bars cafes and a 'Premier Lounge' that has to be paid for. Just to drop someone off for a flight it costs £2. Only one firm of taxis (private hire) are allowed to queue for business.

This tiny little airport charges you for everything then fails to offer any kind of customer service. To drop off passengers you are charged at least £2. Then there is the car park charge machine. £2.50 for using a credit card to pay. As for customer service I witnessed incredibly arrogant behaviour from its staff. It was appalling to see. Jet2 had failed to bring over half the customers bags back from Ibiza. No communication to the waiting families. There is no common sense or discretion. Small minded small airport rip off mentality.

The drop off charge of £2 is nothing short of extortion. I will be looking at moving my flights to/from one of the other local airports.