Leeds Bradford Airport

Returned to Leeds Bradford on Thursday afternoon 14/06/12. We were not allowed to disembark from our Jet2 flight from Alicante for 25 minutes after landing (not the Airline's fault). Reason: a flight was boarding and because of airport construction the two sets of passengers were not allowed to intermix. This is an international airport isn't it and do not passengers embark and arrive at roughly the same time? So eventually get into the terminal and up several sets of stairs which I noted were giving at least one elderly lady some discomfort. A route march to the very end of the terminal for immigration and finally out into the real world once more. Will only use this airport for convenience and next time will consider Manchester.

Arrived into Leeds - back from Malaga- a fantastic new well equipped airport in a country struggling in the current economic crisis. Bus broke down on way to airport building. We were all dropped off in the rain and queued to get in through the single door- all got soaked. As usual the escalator was not working - really hard for the elderly on flight. 40 minute queue to go through passport control - quote "due to planes arriving at same time "(as they do every day). Too few immigration officers on duty! No planning - no idea - third world quality.

This used to be a pleasant little airport. However in recent years it has been taken over by a company determined to squeeze every last penny out of customers. The drop-off area costs £2 simply to enter so many people simply take a chance and drop passengers off on the mini-roundabouts. There is no taxi rank so taxis bringing passengers to the airport cannot get a fare back to the city. The airport taxis are provided by Arrow cabs which are more expensive than local firms (for example £20 to my home instead of the local firm's fare of £10). If you live locally and are flying home take the number of a local cab firm with you and call them when you leave the plane. The taxi will be waiting for you when you exit the airport. Public transport is poor; there is no train service and the many flights arrive or leave outside the hours of the bus services. The terminal is cramped so it can be difficult for example to get through to the lavatories if you are carrying hand luggage. There are shops but the selection is not good and the cafes are crowded so you will not be served quickly. The only advantage of LBA is convenience if you live locally. Manchester is a better airport with a much greater selection of flights.

This is not usually an airport I enjoy using but the staff deserve more than a few words of praise for the way in which they dealt with a much delayed Ryanair flight to Pisa on the 21/4. The flight was delayed by over 3 hours until long after the airport would normally have closed. However the Executive Lounge staff the gate staff and even the bar staff did everything in their power to make things tolerable. They had as much reason as us to whinge but they were extremely cheerful and helpful.

The worst airport I have ever used. £2 to stop in a car to drop off or pick up passengers? After checking in be prepared for the long queue for security where you are welcomed by a cheery grunt from staff. Then into the departure lounge where if more than 2 flights have checked in your chances of sitting down are nil. When your flight is called be prepared for a mad dash to the departure gate but there may be 2 flights using the same gate. On your return once past passport control you can relax whilst waiting for your luggage to arrive then fight your way outside to be picked up by someone paying at least another £2 to park. All in all use Manchester Heathrow anywhere except LBA.

Used Leeds Bradford Airport Executive lounge as a starting point for a long weekend break in Prague with my wife. To be honest I felt as though I was entering a building site as the environment was anything but luxury with all the signs of a project in progress. Yes work has to be done to improve a facility but not at the expense of the user. Had I known what I was paying for I would most certainly have declined. Fine for anyone who wants to fill up on free drink but until the area is sorted with clean carpet and a completed ceiling I won't be subsidising anyone!

The airport is generally okay however the practice of charging motorists £2.00 to drop off or collect passengers is nothing less than bare faced robbery and should never be allowed. This very morning I dropped friends at the airport drop off point which is within the official car park and the total time from entering to exiting the car park was 4 minutes. This £2.00 charge has no doubt been approved by the airport management committee and shows their total lack of respect or understanding or the general public their customers. I am disgusted.

Without doubt the worst airport we have ever used. £2 just to drop someone off and £2 to pick them up is a rip off. Will only use this airport as a last resort.

Quite possibly the worst airport I've used you are charged £2 just to drop off in the car which is shocking the outside of the airport is dismal looking and inside is not much better. Long queues pushy staff - it was not a pleasant experience using this airport and it'll take a lot for me to use this airport again.

This airport is a dump. £2 charges for drop off are a disgrace security area was improved but most of the money seems to have gone on the queuing area. The staff numbers don't seem to have increased and the focus appears to be on long queuing times to force people to buy fast track. You are then funnelled into a tiny duty free shop! The departure lounge has insufficient seating. Large areas of the lounge are now occupied by overpriced retail outlets and cafes. If you want a seat you have to pay for the premier lounge which is not very premiere at all. Signage for gates and facilities are not sufficient and the way in which gates are allocated and boarding is arranged makes for complete chaos if more than 2 flights are boarding at the same time. The place is filthy the seats the floors the walls the washrooms are all dirty. The way the terminal walkways are laid out and due to cross boarding - they always line us up in the arrivals corridor for nearly 15 minutes before we are chucked out into the elements queuing to board my regular Amsterdam flight. Sadly I only fly from it now when I have to for work. My holidays I take from Manchester as I can not think of a worse way to start your journey. What the private company is doing to Leeds Bradford airport is a great crime to this once pleasant local airport and the people of Yorkshire. Charges everywhere with no money going back in to our airport!