Leeds Bradford Airport

Not Verified | Atrocious airport that not only needs a rebuild but an almost clean sweep recruitment of staff. Lazy, lethargic behavior topped off ‘we can’t get the staff’. Alcohol Drinking from 6am. Unbelievable. Over priced with poor shoddy ill thought out product. Whoever runs this eye sore, needs the license revoking.

Not Verified | Once again the check in desks struggled for over 30 minutes to sign in and queues for security are going outside. Paid for fast track but waiting longer and longer due to pushing late flights through. This airport really needs to spend some effort improving its service as it’s getting worse.

Not Verified | Having travelled extensively, it should be welcoming to travel from a local airport - not so, Leeds. The car park is rough and disorganised, the departure areas unclean, with overpriced food and teas etc, and the staff unhelpful. Thankfully, Jet2, the airline are different and great ambassadors for their airline. Arriving back into Leeds was worse, with a cold walk along a third world shelter, into a building with filthy walls and floors, that looked disgusting as a first impression for visitors to Yorkshire. On attempting to leave the car park too, the ANPR cameras were not working, creating huge queues, with one camera taped with packing tape and plastic . Quite frankly, it was embarrassing, having flown in from the pristine cleanliness of Barcelona. Unfortunately, Leeds Bradford Airport is a sad reflection of a lack of care, lack of interest and lack of respect for itself.

✅ Trip Verified | Set off from my home in Pudsey on the morning of my flight and was in the duty free shop within 40 minutes. Check in with Jet2 was a doddle. Security was reasonably busy but staff were efficient and polite, new scanners were in use. Used the Boots store - perfectly fine. Made use of the Starbucks - great coffee. Used the toilet facilities. They were clean. Boarding the plane was swift, had the luxury of an Airbridge which was great (but have used the much maligned "bus shelter" walkway on many occasions and had no problems - kept dry in wet weather - does what it was designed to do). I have flown from many UK airports and my experience of this small airport is up there with the best. Wish I could say the same in respect of my arrivals experience at Malaga Airport and an hour long wait at passport control.

Not Verified | A small airport that is a bit tired and shabby but convenient due to it's small size. Generally security is quick, 5 to 10 minutes. It can get a little crowded at times so you might not have somewhere to sit. I regularly use this and Belfast City airport as alternatives to Dublin and Manchester (bigger airports, more crowded, longer security queues etc.) and this airport is nowhere near as nice as Belfast City. In particular the lounge in Leeds is quite poor in terms of food / drink offerings & cleanliness. However if I have the choice between Leeds and Manchester for a flight I'd choose Leeds because of the faster security. But they could make it cleaner and put more into the lounge experience.

Not Verified | Leeds Bradford is an awful airport. Security is like a cattle market with you herded through a small hot security room. Things only get worse from there as once through security you find the airport has few facilities and even fewer sets. If you want an alcoholic drink expect at least a 20-30 minute wait. The return journey was just as bad as they had a problem unloading the planes, which resulted in a delay of over an hour after we landed and got through passport control. Which led to thee plane's worth of passengers crammed in to the very small baggage collection area, with the entrance and exit next to each other so the whole place became gridlocked. To top it off our daughter had to move from the 1 hour free parking, missed the turning to the medium stay due to the lack of lighting and poor signage, she had to reverse back a few feet to get in but got a £100 penalty notice for stopping. Clearly Leeds Bradford airport expect you to do hand brake turns if you miss the entrance to one of their car parks.

✅ Trip Verified | I don't know what all the fuss was about. Bad reviews about security, dirty airport, unfriendly staff, no seating? I experienced none of that. In view of the negative reviews, we arrived 3 hours before take off, and were through security in five minutes. Very cheerful, efficient and friendly staff. Bought some items at duty free, and the lady there was extremely pleasant and helpful. Plenty of seating. Good food and drink offers, and both the airport and toilets were very clean. Boarding process straightforward and stressless. On return, our plane landed about 40 minutes behind schedule. This unfortunately coincided with 3 other flights landing at the same time, so passport control was very busy, but it only took about 20 minutes to get through. The staff there were smiling at 22.00. I understand why passengers complain, but it's also useful to get positive reviews sometimes. I hope my next experience of Leeds Bradford will be as good as this one.

Not Verified | I had no complaints on departing from the airport but on arrival, compared to Alicante airport, the toilets were grim, there was even rubbish on the floor on the way to passport control. Going through Nothing to Declare the area was filthy, dust and fluff everywhere mixed with hairs and dirt. It is is embarrassing. Please pay for a cleaner.

Not Verified | My wife and I flew out of LBA on Friday 15th Sept. After queuing and passing through security we found that there was no available seating in the terminal. The terminal was very warm and the air stale. There was no way of getting any cool or fresh air. We queued in a corridor after being called for our flight and again the glass corridor was very hot and no fresh air. Not good for somebody who is still recovering from a severe heart attack. Very poor for 'Yorkshires Largest International Airport" that they advertise. More like Yorkshires Largest Embarrassment. On our return, it got even worse. Our plane landed and we were informed that there were no buses available (only 3 buses in use for what turned out to be approximately 500 passengers) to transport the passengers as two other planes had just landed, and then a third turned up. We were held on the plane before a bus arrived for a 30 second trip. Then, only to find out we could have walked 150 feet to Gate 9 and then to the terminal. When we reached the terminal entrance several passengers complained and the bus driver was extremely rude. The Jet 2 reps were all but useless. It took us 45 minutes to actually get to the terminal from landing, and then we were forced to queue in the rain and cold and then endure a further 45 minutes before reaching Passport Control. No toilets or fresh air. Passport Control was struggling. Why? Why must British Citizens endure the wait for Passport checks when the electronic Passport Control allows EU residents through and not British Nationals into their own country? Surely, it should be the other way around? Upon visiting the gents toilet in the baggage area I found it to be disgusting. The area smelt considerably and appeared to not have been cleaned for several days. The fixtures and fittings were very old and worn, and can only be described as disgraceful. LBA should be ashamed. Upon getting outside it got even worse. Because LBA have decided to close the road to any vehicle other than Arrow Taxis that have to be booked and paid for in advance for at least £10 more than other taxi firms charge, there was a very long queue as one would expect after four aircraft had just landed. It was pouring with rain and the temperature was 9 Deg. I managed to book a taxi from another company to pick us up at the only drop off point, but only after being soaked through to the skin, literally. We understand that the original drop off areas at the front of the terminal have been closed because of security concerns in the past, but why has it not been re-opened. Why not? After all, every other airport in the world except the UK does not do this. Even in the Middle East. I know, I have been to most of them. Could it be the security excuse allows the profit to be too large to stop it? When LBA has been asked in the past why there is a charge of £6 (increase of 100% since 2016) to drop people off at the drop off point, we are told that the money is used to improve the airport. Where exactly? There has been no visible improvement to LBA since Jet2 erected their check in building years ago. I have travelled extensively around the world on business regularly and the two worst airports I have visited are Manchester and Leeds Bradford. They are both old, tatty, smelly and out of date. We live in the countries largest most beautiful county but we are served by the one of two worst airports in this country. LBA should be ashamed of themselves.

Not Verified | This is a small provincial airport but that doesn’t mean it should be dirty, careworn and unclean. I know maintenance costs money, but this place really is shabby. Couple this with the fact that there are no employees, other than those selling duty-free and food and you have a terrible advert for Leeds and Bradford. Even the food businesses are understaffed and shabby. There is no drop off area at the terminal. You have to use the short-term parking lot at £5 just to drop off. Unacceptable, totally.