| I was transferred to a later flight and couldn’t check my luggage in as it was too early. I decided to wait in the restaurant shopping area and have a coffee. Well I had to take my large suitcase through the security area. I am an older lady and had to get someone to help me lift the suitcase up onto the X-ray carousel. I had to first take my nail scissors etc out. It was embarrassing and no one was able to help me and the staff were unfriendly. There is no other entry to the shops etc but through the security area. It is ridiculous. I am so stressed and upset over the whole episode.