Las Vegas Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 127 reviews
4/10
No Skytrax Rating
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Las Vegas Airport customer review

(United States)

What a difference! The new terminal 3 is so much better than the old terminal 2. The building is spacious bright I've been to Las Vegas many times since the 1980's and this last pass through on a plane change I saw a once beautiful airport reduced to a trash heap. Garbage everywhere restrooms filthy. Slot machines have been added everywhere crowding out passenger seating in the terminals. One would think with all that slot money they could afford additional cleaning staff. Avoid this airport if possible.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Las Vegas Airport customer review

(United Kingdom)

What a difference! The new terminal 3 is so much better than the old terminal 2. The building is spacious bright and clean. Arriving from the UK was pretty smooth and efficient. It probably took about 45 mins to go through US Customs collect my bags and exit. Staff including immigration are friendly. On the way back I used the airport lounge which is a bit small compared to other lounges but had a nice choice of food and snacks and the bar staff were very nice. There isn't a lot of choice when it comes to duty free shops and the whole airport feels empty as there are a lot of departure gates but not enough international fights utilising them. Overall a nice airport to fly into.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

Las Vegas Airport customer review

(United States)

The D and E gates at LAS are very nice. The terminal is bright clean and offers good views of the runways and apron operations if you are in the D gates. The security line for the C and D gate was very long so be prepared for a 20 minute wait. My only complaint was the lack of choice when it came to finding something to eat. There were plenty of Starbucks but not a whole lot of other place.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Las Vegas Airport customer review

(United Kingdom)

Not overly impressed with this airport. We checked which took a while (Thomas Cook) to find that when we attempted to pas through security we were turned away because TC had not printed the boarding passes correctly this caused stress to quite a few passengers. Once through security we found terminal 3 lacking in eateries and shops (been in better local airports). You can smoke through security in the casino areas.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Las Vegas Airport customer review

(Canada)

I went to this airport last year in Vegas and it was quite crowded but I guess it was being renovated. The security people were nice and this year I went back for my Vegas vacation and the airport looked impressive spacious and all the amenities were accessible to passengers. There are good restaurants and stores with reasonable prices and the security people I met were respectful and helpful. I was so impressed with the wheelchair person provided to me at the airport as I needed a wheelchair. He was great helped me in security put all my stuff in trays and helped me get them back including my shoes. This is my second time to go to Vegas and I can only say I wouldn't hesitate to go back again via this great airport.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Las Vegas Airport customer review

(United Kingdom)

Flew in from LGW on Virgin. Couldn't believe how straightforward exiting the airport was. Staff including immigration helpful and friendly. Flew out a week later internal to Miami. No problems apart from long hike to D gate and way overpriced bottled water. To reviewers rating this as worst airport in the US I'd suggest avoiding Miami - truly the worst airport in the US and probably the world.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Las Vegas Airport customer review

(Russian Federation)

We travelled from NY to LAS and the arrival was smooth. It should be noted that we arrived at midnight and there were not many flights arriving at the same time so we got our luggage quickly. I liked the train connecting Terminal D and Baggage Claim. The atmosphere at the airport deserves special attention - spacious halls high ceilings bright neon lights and slot machines. The airports is so close to the city that you can walk there on foot but the shuttle service and buses are also available.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Las Vegas Airport customer review

(United States)

Not recommended for a plane change. In July I had to change planes on Southwest and it took me 15 minutes to walk to the next gate! That wouldn't have been so bad if it wasn't for the lack of air conditioning. Most of the walk was extremely hot stuffy and smelly. There were small little areas where the air actually worked but not many. When I reached my gate it too was overcrowded warm and smelled. The attendants at the gate were aware of the issues and implied that no solution would be forthcoming in the future because the area was so narrow and was mostly bordered by windows on one side. I became so uncomfortable that I took a 4 minute walk to the nearest "air conditioned" sections and I sat on the floor waiting for the next flight to board. I don't know about the other areas of this airport since this I was only there due to a plane change on Southwest but I will do my best to avoid this airport for any future connecting flights.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Las Vegas Airport customer review

(United States)

New Terminal 3 - looks good but is sorely lacking in facilities decent food charging stations etc. Only poor restaurants (i.e. fast food).
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
2/10

Las Vegas Airport customer review

(Canada)

I was truly shocked at how run down Las Vegas airport was. Bathroom doors don't close properly forcing patrons to use the facilities with the door ajar. The soap dispensers were out of soap too. The shops and amenities were sparse at best. In general it is the most run down unkempt airport we've had the pleasure to leave.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no