"worst queues I’ve ever seen"
John Thomas (United States)
✅ Trip Verified | Terminal 3, wow. The worst queues I’ve ever seen. Just for TSA Pre Check, the line was backed up a quarter of a mile. The regular line was unheard of, there’s no way anyone is making their flights. Something needs to be done to make the security lines more efficient in Terminal 3.
Experience At Airport | Departure Only |
Date Visit | May 2023 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Staff | 12345 |
Recommended | no |
"rental car experience a fiasco"
Michael Kelley (United States)
Not Verified | Agree with other reviews rental car experience a fiasco. Embarrassing for City of Las Vegas. Will avoid in future for sure. Long lines for shuttle which took forever to show. Then, of course, further chaos at actual rental counters.
Experience At Airport | Arrival Only |
Date Visit | March 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"entire rental car experience is hands down the worst in the country"
K McDonalds (United States)
Not Verified | I travel all over the US. The entire rental car experience at LAS airport is hands down the worst in the country. The shuttle buses take forever to come and they send one of the time every 20 minutes to half an hour with hundreds of people waiting in line, then at the rental car center the lines get even worse. For one of the number one tourist destinations in the country this is absolutely awful and one of the most inefficient clusters at any airport. And today is Sunday, can’t imagine how bad it would be on Friday. This happened the last time I came in November 2022.
Experience At Airport | Arrival Only |
Date Visit | November 2022 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Recommended | no |
"a less than pleasant experience"
James Aspell (United States)
Not Verified | Slowest baggage claim I have ever encountered. Arrived 11 PM on Southwest in Terminal C. Very poor signage directing which of many carousels our bags would unload on. When I finally located the correct carousel, the switched it. Poor signage directing travelers to appropriate doors (there are many, many doors) for rental cars. No airport staff on hand to assist. No readily sighted baggage service areas if my bags hadn't showed up (and again, no one I could have asked.) All rent a cars are located in a terminal about 15 minutes away. You have to queue for a common bus to take you there. Long wait for busses both arriving and returning to airport. Bus operations staff generally rude and unhelpful. The departure side of the operations was somewhat better but the rental car return was again, not well run. (The airport part of it, not the rental companies themselves, those were fine) good food options. Overall a less than pleasant experience.
Experience At Airport | Arrival and Departure |
Date Visit | October 2022 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"They make it as difficult as possible"
J Horst (Portugal)
Not Verified | I had to pick up my husband after he dropped off a rental car. I've been here before, but apparently the traffic gnomes came and made a huge mess out of everything around here. Forget using your GPS or maps. They make it as difficult as possible. Think I wound up going through Tijuana and back. Not to mention the locals drive like they are going to rearrange your bumper.
Experience At Airport | Transit |
Date Visit | July 2022 |
Type Of Traveller | Business |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Recommended | no |
"extremely reluctant to ever use LAS again"
Stephen Herbert (United Kingdom)
✅ Trip Verified | The catering facilities in the departure lounge of Las Vegas airport on the 28th May 2022 was appalling. There was only one food outlet open selling any food and that was Burger King. All of the others were closed. This was at 4pm on a Saturday afternoon. For such a large and busy airport on memorial weekend it is just not good enough. Can someone from the airport management please explain this. I would be extremely reluctant to ever use LAS again.
Experience At Airport | Departure Only |
Date Visit | May 2022 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"The TSA agents are extremely rude"
K Robertson (United States)
✅ Trip Verified | The TSA agents are extremely rude, Bathrooms were not kept up, paper towels all over floor, no toilet paper in stalls. Inadequate seating in waiting area, people having to sit on floor! Terrible airport overall.
Experience At Airport | Arrival and Departure |
Date Visit | May 2022 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"poorly organised airport"
D Cooper (United Kingdom)
Not Verified | The queues were to long to get in to the country, minimal staff working hour and a half standing in the queue. No where to sit. Got to the front of the queue and the man left for his break, we asked if we were able to join another queue but he shouted and told us to get behind the yellow line. Extremely rude, poorly organised airport.
Experience At Airport | Arrival Only |
Date Visit | March 2022 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"there's no reason to treat people that way"
K Marie (United States)
Not Verified | Rudest TSA agent I've ever ever encountered. He yelled a profanity at us because we didn't realize our suitcase had to go into a tray. I understand of you're having a bad day and that TSA can be a difficult job but there's no reason to treat people that way.
Experience At Airport | Departure Only |
Date Visit | March 2022 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"the least efficient airport in the U.S"
A Williams (United States)
Not Verified | Probably the least efficient airport in the U.S. when it comes to rental car rental and return, and the shuttle transportation from the rental car area to the airport. You do not want to be cutting it close to get to your departure gate if dropping off a rental care here, because they certainly aren't in a hurry and the shuttles are few and far between.
Experience At Airport | Arrival and Departure |
Date Visit | February 2022 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Staff | 12345 |
Recommended | no |