Larnaca Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 56 reviews
5/10
No Skytrax Rating
Sort Reviews by :
Show
na

Larnaca Airport customer review

(United Kingdom)

Lovely airport pity about the security 'fiasco' and poor organisation of large numbers of passengers departing at similar times. More staff needed and better training of crowd management.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Larnaca Airport customer review

(Greece)

Brand new immaculately clean airport. Clean tidy directional signs everywhere walkways very good restaurants and duty free sales stores. Passport control as best as you can expect same goes for check in and security procedures. On the negative side: 1) Arrival 15/8 from ATH on time on a very good Cyprus Airways flight and luggage was delivered almost 45 minutes later though airport was not busy. Unacceptable by any standards. 2) At car rentals nobody spoke Greek and I was asked to sign an agreement only in English which I refused. 3) Most sales staff at duty free and restaurants are inefficient and do not speak the local language which is a disgrace to Greek passengers. 4) Before check in there is very limited seating capacity. Such a brand new airport with such awful seats?. 5) Public address system was full of distortions hardly understandable.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Larnaca Airport customer review

(United Kingdom)

Clearly this airport is not at full capacity in November but it was an excellent experience on arrival and departure. Arriving was very easy with no queue for passport checks and less than 10 minutes for luggage delivery. Departing was almost as good a short wait to check-in but no real queue for security or passports. The departure area is clean and airy with a good range of shops and cafes. Only real complaint is that we were called to the departure gate at least 15 minutes earlier than necessary - and just stood in a queue while nothing happened. Larnaca is much better than many airports I could mention.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Larnaca Airport customer review

(Italy)

I found Larnaca a very fine and functional airport. For our night flight we had seven counters at our disposal with no queue. Not a big airport but very clean and pleasant. A very good experience.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Larnaca Airport customer review

(United Kingdom)

I remember the old Larnaca Airport well tThe new Larnaca Airport is fantastic though. I arrived on BA from LHR and it took me 25 minutes to clear the terminal from stepping off the aircraft to getting into my taxi. No queues excellent and clean easy to get around. I departed on A3 for London Heathrow and baggage drop opened late meaning people were queuing for some time other than that no problems in clearing security and the airport has an abundance of shops and eateries. It is also incredibly clean with good toilet facilities too. With plenty of boarding bridges it also means boarding aircraft is much easier. This is easily now one of the best airports in Europe - clean and easy to get around.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
10/10

Larnaca Airport customer review

(United Kingdom)

Arrivals were great- from plane to leaving airport about 20 mins. Departures a little more problematic. Online check-in not very well signposted and I had stood in a queue for 20 mins. Security was slow I had arrived just as 3 Russian flights were leaving- airport opened a separate line for EU passport holders which then let the queue flow better. Clean terminal and excellent toilet facilities.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Larnaca Airport customer review

(Canada)

A very bright and airy new facility. Easy and efficient check-in passport control and passenger search. Large glass enclosed panoramic and comfortable passenger waiting area affording unobstructed view of runway and other airport facilities. Plenty of shops but fewer refreshment and eating options. Friendly staff. Only blemish was that there are no public phones which accept either a local phone card which is cheap to buy and easy to use or a credit card. The only available public phones (plenty of them) accept coins.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Larnaca Airport customer review

First time through the new terminal. We use off airport parking so can't comment on the airport arrangements but there seemed to be plenty of well regulated space for drop-offs right outside given that it was a quiet day. Nice building: a bit like a small T5 at LHR with an uncluttered and spacious arrivals hall. However finding our airline check-in desk was a challenge as a computer failure had cut off all the electronic displays at the desks and not one staff member we approached knew where BA checked-in! We found them at the back around the corner and once there the procedure was fast friendly and efficient. Passports and security checks were just fine although they took longer and were more thorough than at the old terminal; better be safe than sorry though. We then searched for a departures display to keep an eye on the time and found just one tucked around a corner by the loos. There may have been more but at least this one was working. On to the shops and the cafes. Elegant but extremely expensive a growing trait in Cyprus regrettably and not all the fault of the exchange rate. I don't think £4 is a fair price for a coffee nor £6 for a roll and you could beat the prices for most items in the duty free in local shops. Call forward and the bridge to the aircraft were just fine and a marked improvement on the cattle market and bus at the old terminal. Overall? A good start but how will it perform in the holiday season?
no
3/10

Larnaca Airport customer review

Arrived from LGW via easyJet on 30 Oct and flew home on 8 Nov just missing using the new terminal which looks very good from the outside! Despite the limited dated facilities at the old terminal I was processed reasonably well both inbound and outbound. Refreshment prices were high but only reflect the corresponding price hikes all over Cyprus since my last visit a couple of years ago. This is sad and I hope it does not affect visitor numbers to this beautiful island.
no
4/10

Larnaca Airport customer review

If your travel plans involve you flying into and out of Larnaca airport only fly Business. The queues for Economy check-in are impossible and the place is like a middle Eastern market. Check in Business and hot foot to the lounge. Service there is great. Four star rating for the Business facilities. Looked like a one for everyone else though!
no