Larnaca Airport

Not Verified | Appalling organisation at the airport, took 1.5 hours to get through passport control and security with no one knowing what was happening. Then delayed and no communication at all- stuffed in hot room. Clearly committed to too many flights and not enough capacity. Need to get it together and provide a better service

Not Verified | Having done online checkin the day before, 65 minutes before departure we were denied handing in the bags and boarding the flight. There was no Bag Drop counter, either. Two days and hundreds of euros in rebooking fees later, we arrived early, only to go through three hours of sheer pandemonium, with football-type crowds at checkin, passport control, security, everywhere. No time to sit for 5 minutes and a have a coffee. Just a mad dash.

✅ Trip Verified | Absolutely terrible experience on all levels! The staff is unprofessional and unhelpful. The check-in took a little less than 2 hours while the counter opened 2 hours before the flight so the whole process was unexpectedly stressful. The tax free agents are not centralized so you need to go to different parts of the airport to complete the tax free process. The wifi is extremely weak. Again, absolutely terrible. It is unfortunate that a country who relies on tourism has this airport as its main airport.

Not Verified | A lot of noise. They were talking all the time on the speakers. The food on Burger King were not fully cooked. nice staff, but irritated by all the bilde on the speakers!

✅ Trip Verified | I left on early BA flight and was very impressed with the helpful staff in the airport, check in 3 hours ahead, fast empty security and border control. Nice airy feel and clean although some cafe prices shocking; cost me more than Scandinavian airports. 4 euro for potato chips. Generally modern and relaxed despite a number of early morning flights and there was a machine where robot gives you jelly beans. I like distractions in airports, takes your mind off stress. BA gate staff helpful and whole experience was stress free compared to disgraceful regional airports in UK.

✅ Trip Verified | Awful airport experience from start to finish! Was the nail in the coffin of our exploration decision. Immigration staff, including the police were extremely rude. Their queuing system was frankly chaotic and their speed of dealing with people was slower than a turtle having a nap! Airline lounges were all closed for refurbishment with no alternatives provided and no explanations. The departures lounge was dirty and crowded with insufficient comfortable seating. There is no airport information desk in departures to help when you have a query. We were here in Cyprus to assess whether to invest more than EUR 100M into the Ayia Napa economy (assessing against another option) and have just decided to go with our other option purely on the basis of the appalling attitude, attention to detail and service experienced in Cyprus and the airport! A backward place that if they don’t improve they are doomed to remain the third world of the EU!

Not Verified | The airport is a relatively small international airport that is easy to navigate. The checkin lines are a gamble as some airlines have short queues and some are ridiculously long. The passport control and security check was a relatively quick process, even though the security staff is one of the most unfriendly I've experienced. The duty free area is large, however the prices, especially for food and drinks are very high (even for an airport). The seating area is relatively quiet and there are usually enough seats available with bathrooms and kiosks in walking distance from the gates. Due to the small size of the airport even the bus journeys are not long to the plane, although we had airbridges on both departure and arrival. Besides the indifference of the staff, the only really bad thing at the airport are the sometimes very long wait times (30 minutes+) at the luggage carousels. This is especially the case during off peak times when it should actually go quicker. This time, however, it was a relatively quick process and the bags where already there when we arrived. I think the airport is nice small airport without any thrills but also nothing that makes me hate it.

Not Verified | Quick and easy security and immigration at departures (weekday afternoon). Departure terminal is overheated. All the food outlets are overpriced and a total rip off. All the "duty free" goods are expensive apart from tobacco and cigarettes. Announcements are too loud. The terminal carpet was absolutely filthy.

✅ Trip Verified | This has to be the worst airport for customer service I have ever been to. Rude employees Passport control that make up their own rules. Rude and aggressive employees. Backwards understanding of what families are - some children don’t have dad’s! However I kept being asked for a letter allowing me to travel with my own child. Disgusting.! When I asked why they were rude and aggressive

Not Verified | Worst airport experience. There was a big queue at immigration but very few immigration counters were working. Also there was no clear segregation of EU & Non-EU counters. Security check took ages to clear, the lines were too slow. From check in counter to reach departure gate took more than 2 hours in the formalities.