La Palma Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 2 reviews
6/10
No Skytrax Rating
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4/10

"I couldn’t check my bag more than two hours before my flight"

(United Kingdom)

Not Verified | I was absolutely disgusted to reach this airport to find that I couldn’t check my bag more than two hours before my flight. This gave me grave concerns and anxiety relating to getting through security, and whether I’d be able to afford the plane on time. To be asked to arrive at an airport three hours in advance and not check your bag for an hour is ridiculous and I have never experienced this in any other airport. Furthermore if the signage had directed me to this fact I would not be so disturbed, having already waited half an hour to check my bag.
Experience At AirportDeparture Only
Date VisitJuly 2022
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
7/10

"airport is small and well designed"

(United Kingdom)

Verified Review | First impressions count, so as a result of the UK not being part of the Schengen agreement, we are the ones who have to wait nearly an hour for the single passport control staff member to scan everyone's passport on arrival. Not a good start, but our cases looked a little forlorn as they were the last ones on the belt. The airport is small and well designed, and kept very clean. There are plenty of seats. When it came to leave, the signage in the lift doesn't make it clear that the departures floor is not the same as check-in floor. Nice lift, if you don't mind riding up and down a few times. Next, easyJet tell you their check-in is open 2 and a half hours before departure. Not here, an hour's wait in line until an hour and a half before any staff appeared. Passport control for departures was much faster: still only one staff member, who was cheerful and polite, but only a perfunctory glance at each passport, no scanning. The airport is functional. When it's busy, I imagine it would be bedlam, as it doesn't have large spaces for more than one full flight at a time.
Experience At AirportArrival and Departure
Date VisitMay 2017
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes