La Guardia Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 107 reviews
3/10
No Skytrax Rating
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10/10

La Guardia Airport customer review

(United States)

I used to be a hater like most people but the newly redesigned Delta Terminals offer lots of comfortable and clean individual seating most with free ipads to use and plenty of outlets. The food options are great and tasty - from a salad bar and hot food bar to incredibly delicious gelato. I have traveled to 6 continents and more than 30 countries and I'd rate the new LaGuardia my favorite airport terminal or perhaps second only to Seoul South Korea.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

La Guardia Airport customer review

(United States)

La Guardia manages to combine all the disadvantages of a large airport with the amenities of a tiny airport. From entry to embarkation or from disembarkation to exit it is a thoroughly unpleasant place to be. In our experience last week check-in (JetBlue at terminal B) was swift and efficient but that's the only positive part of the experience. Security was slow even though the line itself seemed manageable and amenities post-security were practically non-existent and the bathrooms not particularly clean. On our return our exit involved a half hour wait for a cab (though JFK can be worse on this count). I've been to many airports in the developing world in particular in Africa but have encountered few that are as unpleasant as La Guardia.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

La Guardia Airport customer review

(United States)

Unintentionally retro decor as in "we haven't updated since the 70's" and that includes repairs. This sets the tone for your entire New York experience of dilapidation on a grand scale. The Security experience however was fast and far less hostile than JFK and there are plenty of places to recharge. Since I am a budgeting hound there's not much choice of airport when you locate a nice cheap airfare (sites like skyscanner or skypicker for this) but this is the least awful airport for those going in and out of NYC. The area is not good and its better to get a park and fly so your car will have the hotel security rather than leave your car at the airport. The wifi is pay-only and if there are any flights cancelled you will wish you were in hell instead of here. Forget trying to get here on the subway although you can take the buses. Taxis are plentiful and easy to get. So to sum up if nothing goes wrong and all the planets are just right you won't mind La Guardia too much.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

La Guardia Airport customer review

(Canada)

Using LGA is like a trip back to the Seventies in some respects right down to the historic American and United Airlines logos still visible on building exteriors. The Air Canada United and JetBlue gates in Terminal B appear to have changed little since the Nixon presidency aside from the signage and the absence of smoking. Plastic coverings on the ceilings presumably due to leaks also suggest a facility badly in need of repair. Food and time-passing options in Terminal B are limited to three small food outlets a convenience store and a duty-free shop for Canada-bound passengers Wi-Fi is pay-to-use only. On the positive side security screening took only a few minutes at midday and I was at the gate within 60 minutes of leaving my Midtown hotel room. Recommended conditionally as the best of a bad lot for those staying in Manhattan.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
na

La Guardia Airport customer review

(Canada)

This airport is simply shocking and a real embarrassment to NYC and America. Describing it as a third-world airport would be an understatement. Facilities and decor are outdated and very limited. I frequently travel in and out on Air Canada and the 4 departure gates assigned to this airline is in an area that offers very limited seating is stuffy and overcrowded. The experience one must endure to transit through this airport completely negates the convenience it offers due to its proximity to Manhattan. Security queues are ridiculous and being barked at by agents during the process is degrading. It is time NY Port Authority took a long hard look at this seriously sub-standard establishment.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

La Guardia Airport customer review

(Australia)

We flew from La Guardia to Denver. We were on an early flight 7am so took a 4 am taxi from our hotel near Penn Station. The airport looks like it hasn't been decorated since the late 1960s it's like being in a time warp! A lot of the eating establishments were not open as we were there so early but one did open up so we could grab a coffee. Check in was easy but we were there very early so I'm not sure what it's like during the day.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
8/10

La Guardia Airport customer review

(United States)

Only arrived through here so can't talk much about it but had a good experience. Employees seemed friendly. Terminal seemed clean and thorough. They also had electrical outlets all over the place which is very convenient. No complaints. Getting a taxi out front was fairly painless although the attendant got frustrated when I knew the address of my hotel but wasn't sure if that was in Queens or not.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
yes
3/10

La Guardia Airport customer review

(Japan)

What an experience flying into this airport. Yes it's close to Manhattan and there are numerous flights to places all around the nation but the facilities are just horrendous. I arrived on an American Eagle flight with a bus gate. The gate area was noisy and chaotic as one would expect. When we got to the terminal we entered a beat up door and walked up 2 flights of stairs to the terminal. Inside the place is cramped dirty and claustrophobic. Perhaps if I had used a proper gate my review would be better.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

La Guardia Airport customer review

(Australia)

I used LaGuardia as my arrival-only airport last month and am so happy with the decision. No it does not have free wifi and some of the other up-to-the-minute amenities of competing airports of its size but it is positioned in an ideal location for those staying in Manhattan. With its relatively small size and its frequent bus service I was in my Manhattan accommodation within 50 minutes of my plane touching down and that is after catching a bus and the subway. (The bus stop is literally just outside the door of baggage claim.) I did not find baggage claim to be any more chaotic than my last trip to McCarran-Las Vegas and I did not encounter any real facility uncleanliness either. In light of many of the negative LaGuardia reviews on here I know I am being rebellious in recommending it as an airport. I am not a perfect passenger nor do I expect any airline or airport to be completely flawless either. I would definitely use it again.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

La Guardia Airport customer review

(Canada)

We used this airport for the first time to take an American eagle flight from New York to Toronto. We didn't have a choice of airport as our company arranged the flights for us. As we arrived at the airport we noticed how old looking and how rusty it looked. Upon entering the entrance for AA it was apparent that this airport is not maintained. Check in with AA was typical. Left our checked luggage at the X-ray station and decided to go through security check point into the AA terminal C. Line was long like most US airports. Now walking into the AA terminal was utterly disgusting. The floors and walls were dirty. The carpets in the seating area should have been ripped out years ago. The men's bathrooms were something to be desired. The duty free and choices of food and drinks are nothing to be desired as well.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no