La Guardia Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 124 reviews
3/10
No Skytrax Rating
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2/10

La Guardia Airport customer review

In and out on Air Canada over Christmas. Flight into LGA from Toronto was subject to a 3.5 hour ground hold - with everybody boarded and the plane away from the gate - due to traffic and weather in New York. This seems common (if not to that degree) and the airport is obviously way over the capacity it was designed for. AC gates are at the end of one of the piers in the main terminal - a terrible bunker area with next to no amenities. Upside of this airport is the quick hop into Manhattan which still makes it a better bet than JFK.
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4/10

La Guardia Airport customer review

Have used LGA airport twice. Older buildings and terminals. Food service choices are limited. No monitors in Continental terminal to check if there were flight delays. Upon arrival luggage was at baggage area within minutes fastest of any airport I've used. Used bus service to get to Manhattan $12 one way to 42nd street Port Autority also stops at Grand Centeral. Took about 40 minutes. Transportation takes longer getting out of airport than getting in. Will use LGA again only downside is older buildings terminals and food service choices.
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3/10

La Guardia Airport customer review

The airport is close to Manhattan though the lack of a direct connection to the subway is a glaring omission from what is otherwise a comprehensive transportation system. I have always been able to check in and clear security very quickly though there are often long queues on the tarmac for takeoff given the fact that the two runways cross meaning that departing aircraft need to wait for arriving planes to land. Airside there isn't much in the way of facilities to keep you busy while waiting for your flight. There are four separate unconnected terminals (many of which are further divided into piers) all of which have their own security controls. If you happen to connect through LGA (which is uncommon since it's primarily an arrival/departure airport) you will likely need to clear security and in some cases (e.g. mainline Delta to Delta Shuttle) have to take a bus to the entire other side of the airport. The airport is highly prone to delays but in my several trips to LGA I've been lucky and all my flights have been on schedule.
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La Guardia Airport customer review

I can honestly say LGA is just about the worst airport I have ever used. Everything from check-in to security and lounge access was chaotic with staff who didn't care about passengers. American also need to sort out their lounge access it's in concourse D but if your flight goes from C you have to go through security twice as there is no through access. The only thing this airport has going for it is its easy access to Manhattan - if you take a cab.
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La Guardia Airport customer review

The terminal American Airlines uses is old cramped undersized and not held to any standard I can see. The security lines are long and slow and small although the staff do seem to try to ease passage through their tiny realm with some good natured humor. Major remodeling and facility upgrading is badly needed here.
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La Guardia Airport customer review

LGA is my home airport. All the concourses are nice & short which makes getting through very easy. Security can get a bit clogged up from time to time though due to very little extra space in concourses. All the problems with LGA (e.g. old buildings cramped quarters etc.) are overlooked given the proximity of LGA to Manhattan. Ticketing area is spacious which is nice. Getting to LGA is easy either via cab or the M60. While the M60 is not the quickest way to LGA the $2.00 price is by far the cheapest way of getting there. If you are looking for the back-door way of getting there take the subway to the 74 St/Broadway/Jackson Hts/Roosevelt Ave stop along the 7/E/F/V/R/G lines and then connect to the Q33 bus. This typically is not as crowded as the M60 and may be more convenient depending on where you are coming from. I avoid parking at the airport at any cost -it is so expensive ($30/day). I often park at the private lots for around $15/day and then take their shuttle vans in to the airport.
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La Guardia Airport customer review

La Guardia is the closest to Manhattan. So even a taxi from this airport is pretty cheap. You avoid the traffic jams from JFK and EWR. Public transport M-60 works just fine - it gets you to 125th street and you hop on the subway. It is cheap and no wait for check in and security is shorter then JFK and EWR.
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La Guardia Airport customer review

Used US Airways from LGA to FLL monthly and what a huge difference from the Delta terminal! US Airways terminal has plenty of room everywhere at check-in separate section for Premier passengers to check-in. Two separate areas to go through security. Plenty of food choices. US Airways Club is wonderful plenty of room for everyone! Arrivals is always a long wait for non-shuttle flight luggage service.
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La Guardia Airport customer review

Laguardia is great. It is relatively easy to navigate: short distances from ticketing to the gate even with baggage. My only negative is the lack of open restaurants/cafes on the concourse after 9 p.m. I also agree with Ms. Lloyd that the M60 bus to Manhattan is a perfectly inexpensive way to go. Harlem has undergone a wonderful renaissance making it a neat scenic trip rich with culture (and shopping in Harlem). Save your money and use LGA when you can.
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La Guardia Airport customer review

Unlike what M Bolivar says the M60 bus to Manhattan is great for someone not wanting to spend money on a cab from Laguardia. It goes through Harlem yes but what's wrong with Harlem? It was the first time I'd ever been there and I didn't see anything wrong with the area the bus travels through. Perfectly safe. M Bolivar is a racist I guess because the only thing noticeable about Harlem is that it's black. The bus is safe I was even entertained by fellow passengers it was easy to get two huge bags on board and the driver was very helpful with directions on how to get to New Jersey. My boyfriend and I had a great time! Laguardia is the least expensive airport to fly to fare-wise I've learned after much experience. However the airport is not very nice-looking. But who cares as long as the flights are safe and get me to where I'm going? Newark looks a LOT nicer and is a lot newer.
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