La Guardia Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 127 reviews
3/10
No Skytrax Rating
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3/10

La Guardia Airport customer review

A nice little regional airport close to home. If you are flying early in the morning you most likely won't experience any delays. If it's after mid day there will always be a delay at LGA. There are not enough seats at the gates and you may get restless and loud at time. Check in at home and you won't experience much difficulty.
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3/10

La Guardia Airport customer review

Check-in and security are mostly pretty efficient (I've flown Northwest Air Canada and Midwest in the last year so two terminals and three different gate areas) but as noted there's not much in the way of concessions especially once you're through security. Do expect delays especially later in the day: more flights are scheduled in and out of New York than actually fit especially if there's any kind of weather or other problem (Air Canad will not let you book a flight online into or out of LGA JFK or EWR without showing a warning that there are likely to be delays due to weather and New York air traffic control). Not a big deal if you're doing a nonstop but worth keeping in mind if you're going to be making a connection. Getting into Manhattan by mass transit works okay but if you're not a local or have a lot of luggage it's probably worth your while to pay for a cab or airport bus to midtown.
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4/10

La Guardia Airport customer review

In and out from Washington. The wait for our begs on arrival was very quick we got off the plane and the bags were waiting on the baggage belt. On our departure we arrived with over 2 hours to spare before our flight we had checked in on-line and there was no queue for the bag drop we were through security in minutes. There was a lack of choice of shops / restaurants through security but it was not a surprise bearing in mind it is a regional airport. occupied.
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2/10

La Guardia Airport customer review

In and out on Air Canada over Christmas. Flight into LGA from Toronto was subject to a 3.5 hour ground hold - with everybody boarded and the plane away from the gate - due to traffic and weather in New York. This seems common (if not to that degree) and the airport is obviously way over the capacity it was designed for. AC gates are at the end of one of the piers in the main terminal - a terrible bunker area with next to no amenities. Upside of this airport is the quick hop into Manhattan which still makes it a better bet than JFK.
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4/10

La Guardia Airport customer review

Have used LGA airport twice. Older buildings and terminals. Food service choices are limited. No monitors in Continental terminal to check if there were flight delays. Upon arrival luggage was at baggage area within minutes fastest of any airport I've used. Used bus service to get to Manhattan $12 one way to 42nd street Port Autority also stops at Grand Centeral. Took about 40 minutes. Transportation takes longer getting out of airport than getting in. Will use LGA again only downside is older buildings terminals and food service choices.
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3/10

La Guardia Airport customer review

The airport is close to Manhattan though the lack of a direct connection to the subway is a glaring omission from what is otherwise a comprehensive transportation system. I have always been able to check in and clear security very quickly though there are often long queues on the tarmac for takeoff given the fact that the two runways cross meaning that departing aircraft need to wait for arriving planes to land. Airside there isn't much in the way of facilities to keep you busy while waiting for your flight. There are four separate unconnected terminals (many of which are further divided into piers) all of which have their own security controls. If you happen to connect through LGA (which is uncommon since it's primarily an arrival/departure airport) you will likely need to clear security and in some cases (e.g. mainline Delta to Delta Shuttle) have to take a bus to the entire other side of the airport. The airport is highly prone to delays but in my several trips to LGA I've been lucky and all my flights have been on schedule.
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La Guardia Airport customer review

I can honestly say LGA is just about the worst airport I have ever used. Everything from check-in to security and lounge access was chaotic with staff who didn't care about passengers. American also need to sort out their lounge access it's in concourse D but if your flight goes from C you have to go through security twice as there is no through access. The only thing this airport has going for it is its easy access to Manhattan - if you take a cab.
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La Guardia Airport customer review

The terminal American Airlines uses is old cramped undersized and not held to any standard I can see. The security lines are long and slow and small although the staff do seem to try to ease passage through their tiny realm with some good natured humor. Major remodeling and facility upgrading is badly needed here.
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La Guardia Airport customer review

LGA is my home airport. All the concourses are nice & short which makes getting through very easy. Security can get a bit clogged up from time to time though due to very little extra space in concourses. All the problems with LGA (e.g. old buildings cramped quarters etc.) are overlooked given the proximity of LGA to Manhattan. Ticketing area is spacious which is nice. Getting to LGA is easy either via cab or the M60. While the M60 is not the quickest way to LGA the $2.00 price is by far the cheapest way of getting there. If you are looking for the back-door way of getting there take the subway to the 74 St/Broadway/Jackson Hts/Roosevelt Ave stop along the 7/E/F/V/R/G lines and then connect to the Q33 bus. This typically is not as crowded as the M60 and may be more convenient depending on where you are coming from. I avoid parking at the airport at any cost -it is so expensive ($30/day). I often park at the private lots for around $15/day and then take their shuttle vans in to the airport.
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La Guardia Airport customer review

La Guardia is the closest to Manhattan. So even a taxi from this airport is pretty cheap. You avoid the traffic jams from JFK and EWR. Public transport M-60 works just fine - it gets you to 125th street and you hop on the subway. It is cheap and no wait for check in and security is shorter then JFK and EWR.
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