La Guardia Airport customer review
Kevin McDougald (Canada)
Using LGA is like a trip back to the Seventies in some respects right down to the historic American and United Airlines logos still visible on building exteriors. The Air Canada United and JetBlue gates in Terminal B appear to have changed little since the Nixon presidency aside from the signage and the absence of smoking. Plastic coverings on the ceilings presumably due to leaks also suggest a facility badly in need of repair. Food and time-passing options in Terminal B are limited to three small food outlets a convenience store and a duty-free shop for Canada-bound passengers Wi-Fi is pay-to-use only. On the positive side security screening took only a few minutes at midday and I was at the gate within 60 minutes of leaving my Midtown hotel room. Recommended conditionally as the best of a bad lot for those staying in Manhattan.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |
La Guardia Airport customer review
T Eldem (Canada)
This airport is simply shocking and a real embarrassment to NYC and America. Describing it as a third-world airport would be an understatement. Facilities and decor are outdated and very limited. I frequently travel in and out on Air Canada and the 4 departure gates assigned to this airline is in an area that offers very limited seating is stuffy and overcrowded. The experience one must endure to transit through this airport completely negates the convenience it offers due to its proximity to Manhattan. Security queues are ridiculous and being barked at by agents during the process is degrading. It is time NY Port Authority took a long hard look at this seriously sub-standard establishment.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | no |
La Guardia Airport customer review
Janey Buckley (Australia)
We flew from La Guardia to Denver. We were on an early flight 7am so took a 4 am taxi from our hotel near Penn Station. The airport looks like it hasn't been decorated since the late 1960s it's like being in a time warp! A lot of the eating establishments were not open as we were there so early but one did open up so we could grab a coffee. Check in was easy but we were there very early so I'm not sure what it's like during the day.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |
La Guardia Airport customer review
J Becker (United States)
Only arrived through here so can't talk much about it but had a good experience. Employees seemed friendly. Terminal seemed clean and thorough. They also had electrical outlets all over the place which is very convenient. No complaints. Getting a taxi out front was fairly painless although the attendant got frustrated when I knew the address of my hotel but wasn't sure if that was in Queens or not.
Queuing Times | N/A |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |
La Guardia Airport customer review
Brian E Smith (Japan)
What an experience flying into this airport. Yes it's close to Manhattan and there are numerous flights to places all around the nation but the facilities are just horrendous. I arrived on an American Eagle flight with a bus gate. The gate area was noisy and chaotic as one would expect. When we got to the terminal we entered a beat up door and walked up 2 flights of stairs to the terminal. Inside the place is cramped dirty and claustrophobic. Perhaps if I had used a proper gate my review would be better.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | no |
La Guardia Airport customer review
P Jenkins (Australia)
I used LaGuardia as my arrival-only airport last month and am so happy with the decision. No it does not have free wifi and some of the other up-to-the-minute amenities of competing airports of its size but it is positioned in an ideal location for those staying in Manhattan. With its relatively small size and its frequent bus service I was in my Manhattan accommodation within 50 minutes of my plane touching down and that is after catching a bus and the subway. (The bus stop is literally just outside the door of baggage claim.) I did not find baggage claim to be any more chaotic than my last trip to McCarran-Las Vegas and I did not encounter any real facility uncleanliness either. In light of many of the negative LaGuardia reviews on here I know I am being rebellious in recommending it as an airport. I am not a perfect passenger nor do I expect any airline or airport to be completely flawless either. I would definitely use it again.
Queuing Times | N/A |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | yes |
La Guardia Airport customer review
Andrew Sheard (Canada)
We used this airport for the first time to take an American eagle flight from New York to Toronto. We didn't have a choice of airport as our company arranged the flights for us. As we arrived at the airport we noticed how old looking and how rusty it looked. Upon entering the entrance for AA it was apparent that this airport is not maintained. Check in with AA was typical. Left our checked luggage at the X-ray station and decided to go through security check point into the AA terminal C. Line was long like most US airports. Now walking into the AA terminal was utterly disgusting. The floors and walls were dirty. The carpets in the seating area should have been ripped out years ago. The men's bathrooms were something to be desired. The duty free and choices of food and drinks are nothing to be desired as well.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | no |
La Guardia Airport customer review
Lee Ho Seok (United States)
Flown in and out of LGA domestically. Used terminal B (the main terminal) when both arriving in and departing out of LGA. Absolutely limited space with insufficient seating let alone totally miserable number and variety of shops with limited things to buy yet with high prices. Even walking to the baggage claim without bumping into other people is a challenge. No free wifi and only a few power ports can't even be a major concern in this airport as so many other things are just miserable. Total chaos continues landside where signage is insufficient and no one seems welcoming. Public transportation limited and reliable systems like rail links non-existent. Bus services seem to be there but with no information posted anywhere. Departure also a total pain. Passed check-in as web check-in was already done but security check took 15 minutes even at 6am. Then on to the same concourse with appalling state of amenities for passengers. Apparently sleeping is the best thing to do in this airport but good luck finding a spot to do so. Probably one of the worst airports ever been to. Cannot be an airport in one of the wealthiest countries in the world. But then as JFK and EWR are not much better.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | no |
La Guardia Airport customer review
Michael Dubson (United States)
There are separate security lines for the separate concourses so if your connection is in a different concourse you must exit one secure area and pass through security for the other concourse. If you are lucky this adds 15 min to your time to get to the other gate. If you are unlucky adds an hour or more. Bottom line: if you have a connection in La Guardia - good luck! Even if you do not have a connection the line is longer than necessary because of travellers making connections. Why would this obvious design flaw persist when it guarantees continuing expense crowding and delays?
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | no |
La Guardia Airport customer review
R Jain (United States)
Total chaos at the ticketing counters security lines take forever and once pass security the place is dirty. No food stalls and once a few flights cancel the place becomes a mad zoo. There is nowhere to sit people are sleeping on the floor and the carpets are dirty. I would never recommend anyone to travel via LGA.
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Airport Shopping | 12345 |
Recommended | no |