✅ Trip Verified
| Kunming airport was terrible. I traveled though Kunming on my way from Nepal to South Korea. Since this is China, even though I was only in airports, I still had to go through entrance customs, annoying but a country wide policy I believe. However, airport staff were unbelievably rude, condescending, and confrontational. I'm an American citizen, but a student studying in China. Apparently I filled out the wrong card, for even though I was only traveling through China in transit from Nepal to South Korea, I needed to fill out my an immigration card because I had a residence permit. Oops my bad, but holy hell the response. The woman walking between arrivals checking information shouted at me to go back and get another, implying I was a complete idiot. When I was back in line, there were a number of people who had the information on their phones, but it had gone missing. (Probably they had it open in a browser that had timed out). They had no internet and were frantically trying to figure out what to do. They were international travelers too, so of course they had no working sim cards and airport Wifi begins after customs. The woman started shouting at them too, "Hurry up! Get over there! What are you doing? Where is your itinerary? No, no WIFI!". I couldn't believe it. Shouting in Chinese culture is incredibly rude. I walked over to them and told them I had a sim card for China, let me find it. We stepped out of the way of the flow of people to one side. As I rummaged though my bag it didn't take long before the woman noticed us. She marched over and demanded to know what I was doing. So I told her, "They need internet to get their itinerary, I'm going to give them internet." She just glared at me, how dare I offer a solution or any help to these people? "No, you over there! Hurry up!" "They have no other means to get it, what you want them to do?!" Finally infuriated and annoyed, the woman let them through without the itinerary! Apparently it was just too much of a bother, and all of the information they had to have, staff decided they didn't need and they let all them through anyway. The way they treated me, and especially the tourists from Nepal, left me so infuriated I was shaking. It took everything in me not to start shouting at the staff and cause a scene. I have never been so horribly treated, nor seen someone else so horribly treated at any airport or anywhere else in China. To top this off, the rest of most of the airport staff could not be bothered to be helpful. I arrived between 8pm and 9pm, and had to stay until 7am the next morning. No one could be bothered to help me! All I needed was information on when the ticket counters would open in the morning and where I could find the WIFI machine to get access (turns out my sim card was out of data). However airport staff just waved me away and wouldn't talk to me. I speak Chinese! It definitely was not a language issue! The best employees were the cleaning people who helped me find bathrooms, the elevators, and didn't bother any of the guests sleeping in the restaurant chairs at 3am. Those women were a godsend because I was exhausted after my flight and customs. Otherwise, the airport was a bit dirty, saw a number of cockroaches. However, the bathrooms were nice and had toilet paper and soap. Anyone traveling to China should know that often public bathrooms expect you to bring your own and while airports are better, they can still be hit or miss. Always carry your own.