"staff are good"
1 reviews Paskalis Ginting (Indonesia)
✅ Verified Review | Kualanamu airport is very good. Check in counters are good, the waiting room is comfortable and clean. But the toilets are not too clean, but no problem. The airport staff are good.
Experience At Airport | Arrival and Departure |
Date Visit | July 2017 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"staff member just stood there watching"
A Simpson (Indonesia)
✅ Verified Review | The staff were extremely unfriendly, not professional and not helpful at all! I had a quite big piece of luggage and they asked me to put the baggage in a different place from where I was checking in, I was struggling to put the baggage on the X-Ray and the staff just stood watching me. Not helpful at all. I'm quite petite woman and the male staff member just stood there watching.
Experience At Airport | Departure Only |
Date Visit | April 2017 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"staff and service are unfriendly"
Endah Setianingsih (Indonesia)
Staff and service are unfriendly. Trollies aren't provided on arrival. Waited quite a long time for baggage and we were supposed to rush home for family matters. Service was not professional. If visitors from international countries sees services like this it would be a shame. Other than that I think the airport quality was good.
Experience At Airport | Arrival Only |
Date Visit | January 2017 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | N/A |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |