Krasnodar Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 3 reviews
3/10
No Skytrax Rating
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1/10

"very small and overcrowded"

(Czech Republic)

Trip Verified | I have been surprised to learn that Pobeda does not feature on-line checking for the flights from Krasnodar Airport. Consequently, you end up queuing in an ugly, soviet time like terminal which is very small and overcrowded. Navigation in the terminal is not very easy given all signs are only in Russian. You cannot even connect your notebook, because WiFi authorization has to be done by the call from your mobile. The only seating in the terminal is in two coffee shops. Moreover, Pobeda is checking the size of the each single piece of cabin luggage, so the whole process of check in is very slow and unpleasant. No Priority Pass lounge. Airport is unfriendly, messy and mismanaged.
Experience At AirportDeparture Only
Date VisitSeptember 2018
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

Krasnodar Airport customer review

(Australia)

Left on domestic flight at height of summer season. Very long check in queues and staff worked hard to try to get people on their flights. No dedicated bag drop counter so no real advantage from on line check in. Terminal and number of counters inadequate for demand. Terminal was not very clean. Regular announcements re flights etc.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
5/10

Krasnodar Airport customer review

(New Zealand)

Easy access by bus or taxi. Two terminals - International on the right Domestic on the left - as you face them but only 20 metres apart. Signs in English as well as Russian although all announcements are in Russian as you would expect. How many of the staff speak English may be a good question - one who does is the AviaNova manager. Easy layout to navigate in domestic terminal although there is not much space for the check-in queues so they snake around the room. However the staff (for my flight anyway) were very efficient and the queue moved quickly. Security check was quick and easy. Airside has an expensive cafe and coffee shop as well as a news-stand and gift shop. Plenty of comfortable seating. WiFi is available - good signal but every site I tried came up with "Security Certificate not issued by Trusted Source" so there's possibly some bug in their software (I didn't do any more than just log in). Bussed to plane - only complaint as with so many of these airports is that you go upstairs to a departure lounge and then have to walk back down for the bus!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no