Krakow Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 58 reviews
4/10
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4/10

Krakow Airport customer review

Very small but functional airport. Perhaps we were expecting worse (because of Warsaw airport) it was a pleasant surprise for us. I guess this airport serves mostly smaller regional planes therefore less logistic nightmare of handling passenger load of any wide-bodied Boeing or Airbus. One drawback was that the security check was very thorough and slow which created a bit of a line up. Transfer to the city was very easy there are bus and train connections to near old town. Taxi to city centre is not too expensive. Overall we had a very pleasant experience with this airport.
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4/10

Krakow Airport customer review

Airport fine and functional although definitely not the place if you want to do much shopping as this is minimal. The only drawback really was getting through security was very slow indeed with the queues barely moving.
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3/10

Krakow Airport customer review

Krakow is a small airport about 15 km from the city. The traffic is high in the afternoon but people manage to get through the crowds. When International or heavy flights come in then the airport becomes very full. The lines make it almost impossible to get through. The airport is also fairly clean and modern. There are some restaurants and duty-free shops but some are very expensive. I flew on LOT from KRK-EWR last summer and I was happy with the service. The baggage check takes a while because many people fly LOT and also the airport doesn't have many employees. Also getting from the terminal to the plane takes a bit because buses drive the passengers to the airplane.
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Krakow Airport customer review

PIK-KRK-PIK. Arrival was fine (mid morning). Off plane through immigration and collected luggage within 15 mins even though it was a full flight and there was plenty of other activity as could be seen from aircraft movements and crowds in the main terminal. Bus or walk to the small train station right into the centre of town - ideal. Returning was just as painless although clearly made easier by the relative lack of other flights on a Sat evening. It certainly wouldn't take much for the security gates to get overwhelmed and backlogs to develop. Like most small regional airports you take your luck with timing. Worst bit was getting on the plane but that's just due the usual Ryanair 'scrum down' at boarding time. One thing that struck us everywhere in Krakow was how little litter there was. Whilst waiting sitting outside the terminal we watched 2 guys diligently sweeping and picking up every single bit including butt ends. No complaints inside either. People must get a real shock when they arrive in the UK and really see what unclean means!
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Krakow Airport customer review

KRK-DUB-KRK. Long queues rude staff unclean terminal! I know that this is an airport using most by low-cost airlines but this airport is a nightmare! Krakow is a beautiful City but I much prefer using Katowice Airport which is just 80 km from Krakow!.
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Krakow Airport customer review

Airport is expanding as more budget flights are operating to and from Krakow. It’s a base for SkyEurope airlines amongst others. On arrival security and luggage was fast. From the plane to car park in about 15 minutes. On departure check in was quick there were no queues at security and there are even some small but nice cafes in the gate areas 3 and 4.
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Krakow Airport customer review

Unlike the previous views; we experienced no problems or delays completing security and immigration at KRK when returning yesterday on the BA LGW flight at about 13.30 even though my wife hand carries a nebuliser complete with syringes and needles. Admittedly there were few other flights.
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Krakow Airport customer review

Just back from Krakow I will never moan about Dublin airport again. Krakow is the worst airport I have come across absolute bedlam huge queues out of the door and 2 hours to get though first security and then customs - flight delayed due to this. Staff rude to the point being totally unbelievable.
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Krakow Airport customer review

Forget earlier comments about leaving it until the last minute before you go through into boarding and the departure lounge. We have just come back from a brilliant trip to Krakow but it did take us 2 hours to get through airport security. Our plane eventually took off one hour late. First there was a mad 'crush' to get to the boarding area followed by long queues to the baggage x-ray machines. This took about an hour and twenty minutes. We then had to queue through passport control. Because all flights were being delayed because of security priority started to be given to certain flights meaning we were being queue jumped making us even later. We didn't clear passport control until 5 minutes after our flight was supposed to leave which caused us a lot of concern especially as there were no announcements telling us the flights were being delayed. Once through passport control we then had to queue to go through another security check during which they checked our hand luggage all over again. I've no problem with all the security but the time to get to the departure lounge took us by suprise. Yes there is nothing in the departure lounges make sure you take something with you to eat/drink and keep occupied with but go through boarding just as soon as you possibly can after checking in. Krakow is wonderful don't be put off by the leaving arrangements incoming was superbly efficient.
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Krakow Airport customer review

I arrived to check-in 2 hours prior to my flight on 29/06 and yet had still to clear passport control at the scheduled time for my aircraft departure! The departure hall was completely full of people and luggage check-in took over an hour. The check-in lady having to physically lift the luggage off the scales. I have never seen such a slow performance. But worse was to come - absolute chaos at the security section. And when I finally got within 1 meter of the security machine it still took 10 minutes to get through. At this stage I had 15 minutes before my depature time (so 105 minutes from arrival to clearing security. My only comfort in these hot crowded conditions was seeing fellow travellers on my flight in the same predicament. Then to join the Passport clearance queue. Cleared that 2 hours after first arrival and at time of my scheduled departure. Plane finally took off 45 minutes late having waited for all its passengers to get through the "airport from hell". Never again for me which is a great shame as Krakow is a beautiful city.
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