Kos Airport

Not Verified |   Worst possible experience in any airport I have ever travelled through. The queues we have had to stand in tonight are absolutely horrendous. People with small children standing for extremely unreasonable amounts of time. We had such a fantastic time in Kos but will never come back.

Not Verified | The Chaos is unspeakable. Complete queuing chaos hundreds of people locked in narrow space, little Aircon and dirty toilets, really a shame for the airport operator.

Not Verified | Shocking! Massive queue on arrival, 2 staff on passport control going very slow, other planes arriving and bypassing passport check and straight 2 baggage claim, (our rep used the word “Brexit”) waiting ages and ages for cases, no carousel number so pot luck if you were at the right one. Departures unbelievable, queuing outside 2 get in then more queues, then back outside to queue again to go back in 4 passport check, hundreds of people going nowhere, once in departures words cannot describe it, hundreds of people in one small room - well that’s all we could see as you literally could not move, boiling hot, no seats, will we return - no!

Not Verified | The staff were completely incapable of managing the check in queues. We were moved from one queue to another and waited in line for one hour or more. It was a total chaos. I asked the staff what was the procedure to make a complaint and they were not able to tell me the steps but all they said was "sorry". Worst experience ever and I've seen many airports until now.

Not Verified | Absolutely disgraceful service, this airport can obviously not cope with the amount of people, it is just not equipped to deal with so many coaches arriving at the airport. The departure lounge is not big enough so they just keep you queuing in an unreasonable order of time, an unacceptable situation because they have nowhere for you to go and information given is appalling and you can’t understand even when they speak as the tannoy system was terrible. When we talked to the TUI reps they were not interested as they informed us this happens every Saturday night and there is nothing they can do to help anyway. I will not return to Kos, even though I had a lovely holiday I could not go back until this airport is refurbished. It can’t happen soon enough, I am so amazed that nobody is willing to advise their passengers what is to be expected for your departure even some seating or access to water a unbelievable experience for 2019.

✅ Trip Verified | Worst airport ever. Arrived to be told to queue to get into the airport, inside was chaos with no air conditioning. All seating was taken (I’m disabled), dreadful public address system unless you were Greek. I eventually got a seat thanks to a woman much much older than myself or I would’ve collapsed. The staff talked to one another constantly while they were supposed to be dealing with the customer. I was looking forward to going back to Kos but until the airport is upgraded to something more comfortable I will never return.

Not Verified | Queue to get into the airport. Queue to check-in. Queue to scan hold luggage. Queue to get hand luggage checked. Queue to get through passport control. All told, a 90-minute experience so leave yourself plenty of time. Also, I've never been to an airport where areas to sit on the floor are at a premium.

Not Verified | This airport is currently undergoing construction however the problems with the flight departures is a disgrace! One or two people to check passports for hundreds of people is ridiculous to say the least, I was still having my passport checked 10 mins before my flight was due to take off!

✅ Trip Verified | Total disgrace. One man at passport control. Hundreds of people queuing right out of the building. Disabled and parents with young children stuck in a hot room for approx 3 hours. No water supplied. Staff even closed the doors making it very hot. I understand renovation work is underway but that is no excuse for one man at passport control. No duty of care whatsoever.

Not Verified | Absolute disgrace and the worst airport I have ever visited. Six flights and one person on immigration. Total joke, disgrace and completely unorganised chaos. People are queuing to get in and buses cannot stop. They should hold their heads in shame.